設有游泳池的克里夫蘭酒店

衹是去庫雅荷加河谷國家公園在這暫住一晚，周邊沒有遊覽。旁邊有座體育館，當晚到達時正好比賽結束，警察指揮交通，獲勝隊正放煙花慶祝。酒店服務不錯。

離機場很近， 而且有shuttle直接到酒店。 服務員也很熱心。 樓下的早餐還可以

我們住在這裏是爲了位置到亨廷頓會議中心。房間乾淨,爲我們入住準備了充足的物品。牀很舒服。房間安靜,景色很棒。

#好評#對性價比，梳洗用品，位置，鄰近店舖，隔音，床品舒適度滿意；酒店前台服务好，卫生干净房间不错？酒店设施较齐全，下次再来吧。旅行来看朋友，选择这里方便！值得推荐的酒店！就是前台登记服务到0点不太方便。

我在這裏住了幾個月,這是北美最差的酒店連鎖店;老實說,我希望在汽車旅館能提供更好的服務。如果你要進城,我會推薦皇冠廣場;它更便宜,更漂亮;便利設施是1000X更好的,他們有熱的食物,而且工作人員不是RUDE,Lazi,或STUPID;你可以在路上走五分鐘,在貝斯特韋斯特普拉斯酒店住一晚50美元,擁有更好的設施和訓練有素的工作人員。這確實說明了在人力資源和培訓項目方面,大型連鎖企業提供什麼,它們的母公司即將破產,因此價格太高。我帶了幾百家酒店,酒店大堂應該熱情好客,這個看起來像一個大儲物櫃/廢棄的建築/戰爭掩體。他們到處堆放傢俱,到處都是垃圾/空盒子,還有10多個標語,上面寫着“不準客人進入”,然後當你進入員工辦公室時,情況就更糟了。卡拉,索內斯塔酒店的總裁/CEO(在她看來),絕對沒有商務客人服務,而你不得不處理她80%的早晨在這裏的愚蠢、粗魯和懶惰;並且談論讓你的一天開始變得可怕;既然我是白人,那比賽就這麼簡單了。如果你需要完成任何事,而她正在工作,你最好是等到她離開,或者找份工作。她真的會繞着圈子說話,讓你迷惑,這樣她可以避免做任何勞動(她實際上偷了你的智慧和駕駛),當她不得不離開她的椅子時,她會生氣;承認吧,她通常睡在椅子上,躲在招牌後面;因此我被命令不要在餐廳/戰爭掩體入口處喝咖啡,而要走在寒冷的建築物周圍(當我使用餐廳入口處時,她聽不到我進來)。我讓一個員工偷了一個包裹,然後我被困在了世界最差管理團隊中。我被指控六次用48美元詐騙;拜託,我賺了5倍的錢,這相當於糾正小偷小摸所花的時間。桑託要求證明包裹已經送到,我立即提供了,然後在前台發了3條短信,1個電話後沒有回覆,我終於給公司打了電話,果然,桑託第二天早上就打電話生氣,因爲我給公司打了電話。兩個月前我第一次來的時候,我就住在污染源源不斷的高速公路旁邊,不能健康,所以我搬到了酒店另一邊,第一次入住的時候,我拿到了一把鑰匙,在第二把鑰匙上,我被埃莉莎給了兩把鑰匙。由於這所監獄的盜竊問題,我第三次整理了一下,因爲那周早些時候,客房部是兩個預約的不公開/不打電話的,我意識到,在客房部偷它之前,我最好先抓住第二間房間的鑰匙,低

總體來說是一次很棒的入住體驗。房間乾淨舒適。牀柔軟而精彩,淋浴超出預期。入住的唯一負面影響是入住流程。我提前45分鐘到達,提前打電話提前辦理了早到手續。我到達時被告知要到辦公桌前,他們會檢查是否有空房間。在辦理登機手續的那位女士不僅對我而且對排隊的其他人都非常粗魯,她拒絕查看房間是否爲到達的人做好準備,只是告訴他們要到4點才能辦理登機手續,他們必須回來。她告訴我我沒有預訂,並讓我瘋狂地尋找她最終發現的預訂,她只是看開而沒有回答別人的問題,公然無視他們的問題。作爲客人的第一接觸點,這是一個重大的負面。除了她,我遇到的每個人都非常友好和熱情。我唯一的建議就是在早上7點之前吃早餐,因爲很多人不得不提前離開去赴約,因此沒有時間吃飯。

酒店是一棟看着有點歷史的建築，走廊和房間都比較寬大。有免費的早餐和晚餐，每個房間還有幾杯酒精飲料，免費爆米花。酒店門口有代泊車收費每天28美刀，周邊有很多其他停車庫，一般10美刀左右一天。總體來說非常不錯

無早餐，有到機場的shuttle，床很大，有單人的有雙人的，有停車場，到機場駕車車程10分鐘。

#WiFi#有免費WiFi #酒店環境#位於市區，很寧靜的一個小城市，不遠的地方市騎士隊的球館。 #早餐#價格不貴。

PLEASE TAKE NOTE: Although listed as a Marriot Property, it is not managed or maintained by the Marriott corporation (and it really reflects this issue!). I have continuously stayed at this hotel for the past 4 years and have watched it substantially decline. I am a Marriott Silver Elite member and have liked the convenience of being able to access my car versus the Marriott Courtyard a few blocks away. I have always wondered why this Marriott was not up to standards in terms of mechanical issues (on two occasions-no working a.c. in the room (this week I had to move rooms at 11 p.m. at night); poorly stocked kitchen, paper, towels and even missing the coffee basket this time). I asked, dropped lists, and never received them. During this particular stay, my first room had one bed that had a lot of hair on the inside of the sheets and pillow. It made me question if the bed had just been made, not changed. The food has always been minimal and you really need to bring your own. I am not even picky, but it is ridiculous. Well, after tolerating continuously barking dogs and people fighting in the room next door at 1:45 a.m.-none of which is the hotel's fault, I arrived home to 2 angry phone messages that I had not checked out and the hotel was booked, etc. etc. and the second individual was extremely nasty. Well, the paper bill I received at checkout clearly recorded the time at 7:48 a.m. -so what is your issue? When I called today to make sure we were all set with this issue, the gentleman was extremely indifferent, bordering on rude. Most of the staff act this way-as if the occupants are ”pains in the butt”-very unprofessional and it makes you afraid to ask for anything. I am really not confident they know what they are doing technologically. It makes you feel terrible and scratching your head if you have stayed at a real Marriot (at any level) . On the ”plus” side, the rooms are spacious, and the location to some very good restaurants outside the door, CWRU, the medical centers and the museum area is outstanding. One manager, the night I had to move went way out of the way to move me and make sure the next room was cooled down and ready with the lights on-and I didn't even ask to move. He was the only good experience in this last stay. The Marriott Corporation needs to intervene or remove the company's association.