We picked Hilton expecting a quality encounter thus did not happen. The staff at front desk were nice, that was your positive! The halls were dirty, then in the room, we had three people with a king and pull out bed. No sheets had to go grab from front desk, the pull out sofa looked disgusting, it needed to be replaced, stains on the cushions when you pulled out, the bed was so uncomfortable it was the worst quality pull out bed the wires could be felt it was bad, not what you expect from a Hilton paying 500 for one night. The shampoo dispenser in the shower made you feel cheap, should have bottles on the sink. The dispensers were not clean as well.
We normally choose Hilton for quality but now we will no longer use Hilton as our go to hotel and vacation place after this experience.
翻譯