科隆民宿酒店

Terrible experience at this hotel. No hot water on the first morning, took cold showers. Asked at the desk about it on our way out, and the desk agent pretended not to know anything about it, but that he would check and follow up with us. Returned that night, no follow up, so assumed all was fixed. 2nd morning, still no hot water. Enquired at the desk again, this time they acknowledged that the whole building had no hot water for the 2nd day. Desk agent promised follow up again, that management was discussing compensation. Pointed out that no one followed up yesterday, but was assured that he would. Returned that evening to no follow up from anyone again. At check out, asked what the resolution would be, agent didn't know we had any problem. When asked about the lack of hot water for 2 full days, the agent said we should have spoken to them at the time!!! I explained that we had, but he again could do nothing and promised a follow up by email from the hotel manager. Needless to say, that follow up never came again! I emailed their head office about what was going on with the problems at the hotel, and the complete failure of customer service. They replied to me that they were pleased there was a ”quick solution” of the problem!!! They didn't feel that there was any call for compensation for either the lack of hot water, or the hotels response!! They begrudgingly offered a €20 voucher toward a future stay! Lol. They clearly need that €20 more than me, they can keep it!! Find a different hotel to stay, the B&B clearly feels that the new Customer Service is No Service.

This hotel should only be used as a bed to sleep in, and expect absolutely nothing more. I was here on business with 2 colleagues and everything was just ok. The people in the reception looked very bored and uninspired. The room was alright, the housekeeping a joke. To be fair, with 3 people living in a very small room the space to clean was minimal as we had to spread quite a bit, but I expected the trash bin to be emptied. The beds were alright and the AC excellent, which was good as the area around the hotel tend to be noisy as it is in the industrial part of town. There was a brief 10 minute walk to the s-bahn. Very few choices of food around the area. The breakfast, that they priced up from €7.50 to €10.50 from our booking to arrival is not worth the money, with a very bad selection and slow refill when there is a lot of people. The Frau managing the breakfast area was very agressive in asking for room number and barely understood any English making it very awkward. If you are a smoker, then the smoking area outside does not have any place to sit. Unless there is no other available places to stay, I will not come back to this hotel.

若想要遊覽科隆，科隆裏吉納加尼酒店將會是一個不錯的的住宿之選。酒店地理位置優越，駕車至Köln, Müngersdorf S-Bahn Technologiepark僅需1km 。旅客們會發現Graffiti - Eisenbahnbrücke - Ehrenfeld、Live Music Hall和Braustelle距離酒店都不遠。酒店佔盡地理之宜，Melatenfriedhof、Kirche Christi Auferstehung和Blücherpark離此都很近。所有極具特色的客房都配備有液晶電視機和衣櫃/衣櫥，讓您感受到更加貼心細緻的入住體驗。浴室內提供拖鞋和吹風機，讓您感受到賓至如歸的享受。在空閑的時候，去酒吧喝杯飲品放鬆一下是不錯的選擇。若是覺得酒店的餐飲無法滿足您挑剔的味蕾，不妨去附近的Gast und Weinhaus Brungs（德國菜）、Mercato Deluxe（意大利菜）或Cafe Relchard（德國菜）品嚐下一流的推薦美食。優美的環境，再搭配上細緻周到的服務，酒店的休閑區定能滿足您的品質需求。酒店的商務中心將熱情的服務與專業的素質完美地結合在一起。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

我以前認識的,已經證實了自己很棒,新結構(甚至是車),清的房間(即真正的也就是大廳和電)和有毛,免費私人停車場,自動飲料分銷商和餐飲。單個缺陷:如果你想吃早餐,你就不能在早晨決定,但你必須預定一天之前...ma不足。

開始沒看清楚訂的不帶衛生間的，實地查看了覺得受不了衛生間在外麪才換了帶衛生間的房間。衛生間倒是方便，可是水池小水壓大，一開水就淺一地，濕乎乎踩一屋子水。地巾在我們進屋前就是濕的，背麪都起了霉點，衛生間還沒窗沒通風……臭味久久散不掉，我的天！洗澡的設備是個有年代感的浴室櫃，門不太好用了，用力也關不嚴也造成了衛生間濕噠噠的情況。房間沒拖鞋沒洗涮用品，有熱水壺。牀滿舒服的，被子也是國標的。離地鐵站很近，到中央火車站一站，坐一站覺得貴，走過去要半小時。周邊有不少中東居民。

若想要遊覽科隆，科隆一樓民宿將會是一個不錯的的住宿之選。Köln, Bilderstöckchen Geldernstr./Parkgürtel位於距離該酒店大約900m的地方。著名的景點Planetarium、Wilhelmplatz和Bellaire - Praxis für Sprachtherapie均可步行很短距離到達。從酒店到Chandelier Hall遊覽很方便，Eigelstein Torburg和Kutterwrack des Kleinen Kreuzers S.M.S. Köln也均在附近。電熱水壺和咖啡壺/茶壺可供使用，便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機，讓您感受到賓至如歸的享受。酒店提供的休閑設施，旨在為旅客營造多姿多彩、奢華完美的住宿體驗。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

坐落在Neustadt Süd，班維智公寓在科隆佔盡地理之宜。從酒店很方便到達Köln Süd，僅有600m距離。包括Fußstudio Herzog、Synagogen Gemeinde和魯恩斯特拉猶太會堂都在短距離內，入住酒店的旅客在該地區遊覽會很方便。客房內的所有設施都是經過精心的考慮和安排，包括熨衣設備和衣櫃/衣櫥，滿足您入住需求的同時又能增添家的温馨感。服務人員會提前為您準備好電熱水壺，以滿足您的飲水需求。旅客可以在閑暇時間去酒店的休閑區，提升健康幸福感。多國語言工作人員的服務，將為您消除在異國的語言障礙。

Unser Zimmer lag direkt über dem Gastraum und es war sehr laut, sogar das vibrieren eines Handys im Nebenzimmer war zu hören. Das Zimmer war die ganze Nacht fast taghell, da gegenüber die Tankstelle voll beleuchtet war und die Laternen auf der Kreuzung auch. Ich hatte in der ersten Nacht max. 2 Std Schlaf und bin dann nach dem Frühstück mit meiner Tochter (4J.) wieder heim gefahren, da auch diese zu wenig Schlaf hatte. Die Zimmertemperatur lag bei 25 Grad. Service was nett und freundlich. 😊

坐落於Brück，不論您是商務出差還是休閑旅遊科隆住宿酒店都是理想的下榻之處。從酒店出發，至Köln Frankfurter Str.僅有4km遠。附近很多景點，包括Brunnenskulptur Fuule Weet和Game reserve Brück都離酒店不遠。酒店坐落於St Johann Baptist Kirche邊，附近還有很多景點包括Kerstin Fuß和Naturbad Vingst。所有極具特色的客房都配備有熨衣設備，讓您感受到更加貼心細緻的入住體驗。電熱水壺和咖啡壺/茶壺可供使用，便捷的客房設施定能讓您倍感舒適。健身室讓閑暇時間更加充實，Spa讓悠閑時光更加完美。理髮美容中心能提供造型設計，滿足您各種社交需求。

若想要遊覽科隆，海洋民宿 - 私人客房將會是一個不錯的的住宿之選。從酒店很方便到達Chorweiler, Köln，僅有3km距離。包括Escher See、Sundown Beach Club和Erntedankfest Auweiler都在短距離內，入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點，包括Ludwig-Rehbock Park、Pulheimer See和Fusspflege Frings，旅客可以將行程安排的更加緊湊。所有極具特色的客房都配備有熨衣設備、房內保險箱和空調，讓您感受到更加貼心細緻的入住體驗。咖啡壺/茶壺和瓶裝水可供使用，便捷的客房設施定能讓您倍感舒適。浴室內提供拖鞋和吹風機，讓您感受到賓至如歸的享受。旅客可以在閑暇時間去酒店的休閑區，提升健康幸福感。酒店設有商務中心，為旅客提供高品質的商務服務。多國語言工作人員的服務，將為您消除在異國的語言障礙。