科倫坡羅克韋爾酒店

科倫坡羅克韋爾酒店的評論

科倫坡羅克韋爾酒店

14 Borella Cross Rd, 科倫坡8區, 00800 科倫坡, 西部省, 斯里蘭卡查看酒店詳情
科倫坡羅克韋爾酒店
科倫坡羅克韋爾酒店科倫坡羅克韋爾酒店科倫坡羅克韋爾酒店
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科倫坡羅克韋爾酒店 評論-真實住客評語

4/5
很好
34則評價
真實評價
位置4.0
設施4.0
服務4.0
衛生程度4.0
篩選條件:
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所有評價(34)
正面評價(14)
附有相片或影片之評價(1)
負評(2)
QiaoannuoJJ
標準雙人床房
入住日期 2024年8月
獨自旅遊
46則評價
5.0/5
傑出
發佈於 2024年8月29日
環境很好,空間很大很寬敞,空調給力,洗手間給力,有很大的衣帽間和用餐櫃,而且露台很好看。連這樣窗簾都很好看。 性價比很高!
匿名用戶
標準雙人床房
入住日期 2024年11月
夫妻/情侶
15則評價
4.0/5
很好
發佈於 2024年12月12日
酒店很乾凈整潔 早餐不錯
匿名用戶
標準雙人床房
入住日期 2024年4月
獨自旅遊
48則評價
5.0/5
傑出
發佈於 2024年6月6日
位置很棒!
Junya
至尊雙人床套房 禁煙
入住日期 2024年9月
獨自旅遊
8則評價
3.0/5
發佈於 2024年9月9日
エアコン効かないです。まあ安いからいいけど…。
翻譯
Kaylan6378
入住日期 2024年7月
獨自旅遊
5.0/5
傑出
發佈於 2024年7月15日
A truly satisfying hotel stay more than just a room, my room was cosy and clean. Excellent location middle of Colombo, walking distance to transport and shops, front desk staff were very attentive, professional and friendly. good value for money!
翻譯
來自住宿之回應: Dear Sir/Madam, Thank you for your wonderful review! We’re delighted to hear you had a truly satisfying stay at our hotel. It’s great to know you found your room cozy and clean, and that our location was convenient for you. We appreciate your kind words about our front desk staff; they work hard to provide excellent service. We hope to welcome you back for another enjoyable stay in Colombo! Best regards, Management.
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Asanka S
入住日期 2024年4月
夫妻/情侶
1.0/5
發佈於 2024年4月19日
Terrible stay, We have stayed on 18th April, one night, Room not clean properly, very tiny room the value of money was not worth, You can’t Oder any food when we asked staff say go outside and buy, The manager comes on 19th around 12:30pm asked to check out right now as the check out time was at 12. I have asked to give us 20 minutes to pack the luggage which he refused, it’s seems they kick us out, Hotel is not safe to stay, and very expensive compared to other hotels not even similar to pictures which they uploaded, Not recommended at all,
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翻譯
來自住宿之回應: Dear Sir/Madam, I’m sorry to hear about your experience during your stay. We truly value your feedback, as it helps us improve our services. Cleanliness and guest satisfaction are our top priorities, and we will address your concerns with our team to ensure a better experience in the future. We apologize for any miscommunication regarding check-out time and for not meeting your expectations. Thank you for sharing your thoughts, and we hope you’ll consider giving us another chance to provide a more positive experience. Best regards, Management.
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Explorer09078612136
入住日期 2024年4月
家庭旅遊
4.0/5
很好
發佈於 2024年4月13日
Modest and decent small hotel - we were happy there and felt safe. Good location, friendly staff, good shower (water pressure, cleanliness etc), beds were firm and good, no elevator (if that matters to you). If we could have spent a little more we would have, but for the price this place is good.
翻譯
來自住宿之回應: Dear Sir/Madam, Thank you so much for your thoughtful review! We’re thrilled to hear that you enjoyed your stay and found our location convenient. It’s great to know that you felt safe and appreciated the friendly service from our staff. We’re also glad you liked the shower and the comfort of the beds. We understand that the lack of an elevator can be a consideration, but we appreciate your understanding. If you ever decide to return, we’d love to welcome you back! Best regards, Management.
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Sunitha-Wilfred
入住日期 2023年3月
與好友旅遊
5.0/5
傑出
發佈於 2023年3月27日
科羅拉多州最好的住宿地點。靠近所有主要景點和購物中心。別墅經理 Chitru 非常有禮貌和友好。在各個方面(去哪裡、購物等)為我們提供幫助,客房服務和清潔度與任何星級酒店相當。強烈推薦在科倫坡住宿。
原文由 Google 翻譯
來自住宿之回應: Dear Sir/Madam, Thank you for your fantastic review! We're thrilled to hear you enjoyed your stay and found our location convenient for exploring. Chitru and the team appreciate your kind words about their service—they love helping our guests make the most of their visit. We’re also glad you found the cleanliness and room service to your satisfaction. Thank you for the high recommendation, and we hope to welcome you back soon! Best regards, Management.
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入住日期 2023年1月
家庭旅遊
2.0/5
發佈於 2023年1月31日
我們在一月下旬參觀了科倫坡羅克韋爾酒店,住了7天,但我們和家人只在羅克韋爾酒店呆了兩天,我們在羅克韋爾酒店的經歷非常糟糕。我的房間缺少基本需求。 1、衣架。 2.梳妝台。 3、鐵。 4. 床被套很髒,即使我看到一些血點。 5.吊扇很吵。 6.床頭板後面的地板不干淨,打開後可能永遠不會乾淨。很骯髒。 7.廁所需要兩個浴墊。這是我住的房間的所有反饋。房間名稱巴黎。除此之外一切都很好。所有的工作人員都非常友好。特別感謝菲奧娜·費爾南多,她是最棒的。
原文由 Google 翻譯
來自住宿之回應: 尊敬的客人, 我們很遺憾閱讀您的評論並得知您的失望。 對於由此造成的不便,我們謹代表飯店及其管理層深表歉意。 我們非常重視您的評論,並已採取措施確保將來不會發生這種情況。 請透過電子郵件直接與我們聯繫:wayne@mecolombo.com,或將您的聯絡資訊發送給我們,以便我們能夠直接與您聯繫並在您下次造訪時通知您。 我們重視您的惠顧。
入住日期 2022年12月
其他
5.0/5
傑出
發佈於 2022年12月29日
Honestly, the location is quite a tight spot however, it is conveniently near some nice cafes which you SHOULD consider visiting if you like Authentic Japanese food/Manga. The Place was clean and the staff was welcoming and polite. The check in was very fast and we were directed to the room. YES, there is a lot of stairs depending on which floor you get the room, I was on the 3rd floor so it was basically my Cardio for the day. The room was just like the images. Clean, spacious and definitely well looked after. The TV however was not working regardless what we tried however that is just a tiny irrelevant issue. The Washroom was clean too and we were allowed to bring our friends however the only downside is they request visitors to leave by 8pm which I feel should be kept until 12am instead. Gives more time for those early leavers to spend time with their friends Overall Great stay.
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翻譯
來自住宿之回應: Dear Dulanga, Thank you for your first-rate review on us and we are truly thrilled to know that you had a great time at Rockwell Colombo. We are truly humbled to be held in such high regard in terms of our service as we strive to grow and improve with every opportunity. However, we would like to convey our apologies for the inoperable TV. Furthermore, we acknowledge that you would have preferred to have your visitors over for a longer time period. However, due to standard hotel policy we are extremely sorry that such restrictions had to be imposed. While we thank you for your patronage, we hope to see you back at Rockwell Colombo soon.
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入住日期 2023年1月
商務旅客
5.0/5
傑出
發佈於 2023年1月31日
優質的服務和乾淨、設備齊全的房間。考慮到繁忙的位置,安靜的地方。工作人員非常友好和樂於助人。卡南·拉文杜(Kannan Ravindu)非常出色。飯菜很好。前台非常樂於助人
原文由 Google 翻譯
來自住宿之回應: 尊敬的客人,感謝您的評論和推薦。很高興聽到您發現我們的住宿和服務非常出色。獲得這樣的讚揚進一步激勵我們追求卓越。我們一定會將您的讚揚轉達給我們的團隊。感謝您的惠顧,我們希望您下次光臨科倫坡羅克韋爾時能見到您。謝謝並致以誠摯的問候
入住日期 2023年1月
獨自旅遊
5.0/5
傑出
發佈於 2023年1月31日
位於科倫坡 08 的最佳酒店。房間非常乾淨整潔,帶陽台。床很舒服。美味的早餐,您可以訂購不同類型的早餐。他們還提供午餐和晚餐 最好的位置,靠近市中心,友善和最好的員工
原文由 Google 翻譯
來自住宿之回應: 尊敬的客人,感謝您的四泡點評。我們很高興您與我們度過了愉快的時光。能夠在服務方面受到如此高的尊重確實是一種榮幸,我們非常高興我們的早餐符合您的喜好。感謝您的支持,我們希望很快能再次在羅克韋爾科倫坡見到您。
入住日期 2023年1月
其他
5.0/5
傑出
發佈於 2023年1月31日
住了一晚,房間和服務都很棒,是科倫坡 08 最好的住宿地點。工作人員友善,服務友善。房間漂亮乾淨,早餐很棒。服務非常感謝!
原文由 Google 翻譯
來自住宿之回應: 親愛的 Pramod, 感謝您的評論和推薦。很高興聽到您發現我們的住宿和服務非常好,特別是我們的早餐。獲得這樣的讚揚進一步激勵我們追求卓越。感謝您的惠顧,我們希望很快能在羅克韋爾科倫坡見到您。
入住日期 2022年9月
與好友旅遊
5.0/5
傑出
發佈於 2022年9月7日
Our stay was very peaceful and comfortable. Ms.Inusha was very polite and made our stay memorable. The room was spacious and Everything was so neat and tidy. Absolutely worth the money. For sure will come back.
翻譯
來自住宿之回應: Dear Ms. Harinee, It was a pleasure to host you and thank you for taking the time to share your feedback. While we are delighted to hear you enjoyed the hospitality provided by our staff, we take pride in knowing our customers are happy with their experience. It will be a pleasure to have you with us again in the future. Thanks & Best Regards
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入住日期 2024年12月
獨自旅遊
4.0/5
很好
發佈於 2024年12月12日
Overall liked the hotel, for me the location of hotel worked as I was visiting friend and he lived close by. You are only a short Tuk Tuk away from major attraction’s and public buses pass by frequently. Room itself good size, bed is on a raised platform (maybe about 8 inches) and then the lower section is like a lounge area with a couch, coffee table. Bathroom the same shower is on a raised platform. Be mindful that reception is not 24 hours. I had a late night and come back at 2.00am and couldn’t get into the hotel, after about 10 minutes standing outside banging on door and pressing buzzer the night time security guy must have woken up and let me in.
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翻譯
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