藍寶石酒店

我最近在科倫坡藍寶石酒店的經歷還有很多不足之處，不幸的是，根據我的住宿經歷，我不能推薦這家酒店。 首先也是最重要的是，飯店的整體清潔度很差。大廳和公共區域看起來很破舊，需要徹底翻新。地毯上的污漬、過時的家具以及普遍缺乏維護造成了不吸引人的第一印象。 我分配的房間連最基本的標準都不符合。陳設陳舊，整個空間散發著一股腐臭味。床單和毛巾看起來很破舊，已經過時了，缺乏人們對這種級別酒店所期望的清爽和清潔。浴室尤其令人失望，角落有發霉的跡象，而且總體上缺乏對衛生的關注。 科倫坡藍寶石酒店所承諾的設施遠非令人印象深刻。 Wi-Fi 連線充其量是不可靠的，這使得進行任何需要穩定網路連線的工作或休閒活動都充滿挑戰。健身房設施陳舊且維護不善，設備故障有安全隱患。 飯店的用餐體驗並沒有挽回整體印象。自助早餐品種不多，食物的品質也很普通。餐廳工作人員顯得漠不關心，提供的服務也乏善可陳，進一步加劇了令人失望的氣氛。 客戶服務是我住宿期間的另一個主要缺點。工作人員表現出缺乏專業精神，對詢問的回應速度很慢，而且態度似乎很冷漠。援助請求沒有得到滿足，這讓我感到沮喪和不滿。 總之，我在科倫坡藍寶石酒店的經驗遠遠沒有達到預期。缺乏對清潔的關注、陳舊的設施、低劣的設施以及冷漠的客戶服務，這些因素共同使其成為尋求舒適愉快住宿的旅行者的不吸引人的選擇。我強烈建議您探索科倫坡的其他住宿，以確保獲得更愉快和滿意的體驗。

Good work

We had a wonderful 3-night stay at the Sapphira Hotel during our sales visit in Colombo. Upon arrival, we were warmly welcomed by the team, and the Sales Manager, Vinny Freeda, upgraded us to a suite room, which was such a lovely gesture. The entire staff was incredibly helpful and attentive, making our stay comfortable and enjoyable. The food was delicious, and we were especially impressed by the fresh papaya juice they served—truly refreshing! From the door to check-out, everything was flawless. A big thank you to all the team members for their excellent hospitality. We will definitely return and highly recommend this hotel!

The hotel is over rated in the other reviews. I would not even rate as a 2 star hotel. Rooms Needed updating and stinks of damp. The bathroom is old and dingy. The hot water only comes in certain times. The lift is really old and would close faster before the second person gets in. Please do not waste money. The only positive aspect is the really helpful staff.

Excellent very friendly kind staff and i like the stay again I’m coming with my family to the hotel thank you again i recommend all my friends family and every one reception is very smiling faces Mario and Sharoni and the room boys their are very helpful to me

The lamprais is really good. One portion was big and i really enjoyed it. The curries were tasty and worth the money. Even I ordered for my office colleagues during the monthly meeting,also I attended for a marriage function The buffet was really great. Will visit again for sure.