instead of rest and relaxation we encountered stress and nerves. Why? It seems like an easy and trivial thing, but it turns out to be so difficult to do at a Marriott hotel. I represent a travel agency and I asked for two rooms quiet and without street noise, I asked for these two rooms to be next to each other! other rooms are not important but these two!!!, a few days earlier I wrote to them, called them, asked. And what do I get? just those two rooms far apart and from the side of the street where the trucks go. Is it normal? no thinking? special malice? stupidity? sorry, I don't know, but you need to train your employees in such *******ally easy jobs. This is customer ignorance. Apologies for late! my business is losing customers for what you did to me
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