Due to a flight cancellation we cancelled our booking, however, within the hour the airline rescheduled the flight so we tried to re-instate our booking. The property management had no interest, told us to call again in the morning, then refused to pick up the calls or respond to messages. We were then told the apartment was already booked and that there was no refund. Bandits, zero customer service. Staff are very rude
翻譯