I emailed Marriott immediately after the stay, and after a month, I have still not heard back. This review is my opinion.
Booked this hotel, because I was skiing in the area and it boasted a hot tub.
When checking in, we asked the clerk for a quiet area of the hotel. She assured us it was mostly utility workers and it would be quiet.
It was not. Everybody was crammed on the same area of the first floor, and the utility workers all had their doors propped open and kept knocking and banging and running back and forth all night.
The hot tub was broken. The dial was missing. The clerk said it had been broken for a while. I asked if maintenance could fix, she said maintenance was not on the property and not available.
The pool area also have tiny ants and remnants of a gritty substance.
They were other issues, but review is the best I can do after a month.
Biggest disappointment besides the hot tub, was the clerk put us in a crammed area after we specifically asked to be in a quiet portion of the hotel. Additionally I emailed Marriott directly immediately after the stay, and they never emailed me, nor gave me a phone call.
翻譯