阿比達酒店-洲際旗下

Room was not as advertised. Room was small no phone, safe, view. Water was not available even in the grab and go. We stayed 4 days and had to door dash water. Staff was unapologetic. Breakfast was advertised free on ******* but there was only a restaurant attached to hotel. Good there was good but expensive with 25% added gratuity.

Although first impressions look great, as soon as you get to the sometimes operational elevators it’s all downhill. The we’re absolutely filthy, then the hallways reeked of mold and felt damp. Once in our first room we noticed it wasn’t cleaned at all, the floors with black with dirt and even an alarm clock next to the bed was covered in dust. We were then moved to a new room, and even though the floor was mopped there was obvious issues. The air confirmed unit was installed in the wall with large cracks and openings to outside. There was mold all over the curtains, and gunk all over the walls, mirrors and light switches. We found bugs several times and I thank god I had Lysol spray. The bathroom was completely rusted everywhere and the fridge The outdoor “pool” was incredibly tiny and very worn down as well as the seating. I will say the staff and everyone we interacted with were lovely and although the attached restaurant was delicious be prepared to wait beyond “island time” , we’re talking half an hour for just a coffee with almost no other customers there.