This is NOT a “suite” it is NOT a hotel. It is a VRBO with no office or on staff personnel. There is no one to help you if you have an issue… like a stream of ants coming in from the window on the bed and crawling on you at 4am!! No one answers the phone or the message, if you have a concern. They have a message saying they answer between 9am and 10pm but we were not answered at 9am - they messaged back about a half an hour later and did nothing. (Check out is at 10am) IF you get to the property early or want to remain in the area after check out - there is NO front desk or secure area to leave your bags. In fact, there is no onsite security and a person at a nearby restaurant said “someone was shot there last week”. One night was TOO long!
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