康塔根Praça Rotary Clube附近酒店

Expoente hotel numa área mais afastada do centro de Belo Horizonte. É mais para quem vai parando lados do Expominas. Hotel novo, funcional, com quartos excelentes. Tem um pouco de barulho paramos quartos virados para a rua, o que pode incomodar alguns.

Excelente experiência! Café da manhã maravilhoso!

Located in a quiet and safe neighborhood where there are many small shops and restaurants. Nice modern design. Small pool on rooftop. Very good breakfast. The rooms are nicely decorated and have a lot of space. I recommend the junior suite as they are even more spacious. Most staff members are really nice. They do their best to make your stay as comfortable as possible. I had some small hiccups but I really appreciate their efforts to overcome these small issues. Some staff members do not speak English but you still can manage. Thanks to all the staff members and managers (Jessica, Lidia, Daniel etc.) who helped me have a great stay.

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

我剛度過10夜在這個酒店,房間裏很驚:大、現代、舒適,價格很高。當然,一切都不完美,共同的空間可能更便。我建議這個酒店,位於自由廣場、中央遊行和市區公園與皮派樂園的近距離。

酒店位於美麗的地平線中心,住很古老,接待服務有點失靈,我們住的房間是寬的,牀好,舊空調和音。室也好空間和好,然而水過門下,水,早餐是三次和合理的。

Hotel muito bom com ótima localização, atendimento excelente , café da manhã com várias opções , tudo limpo e confortável .

有良好的照明的空間,牀和都很棒,清理滿足了我的期望,這是工作者的理想環境。我唯一的問題是,在晚上的期間在招待會上的官員缺乏教育和同情,第二天我和酒店經理談過,希望她採取了態度。他我的方式表現出對他所佔的地位完全不心,真誠地不想再度經歷這種情況。

Ótimo atendimento, única sugestão de melhoria é que a porta do banheiro no quarto que fiquei não trancava.

Fomos muito bem recebidos. Não precisamos nem apresentar o voucher de reserva. Quarto limpo, ar condicionado funcionando super bem. Café da manhã excelente. Super recomendo