Water damage in the room visible on walls and on ceiling. Restaurant was supposed to be open (and was part of the reason why I chose this property), but was only open for breakfast out of the 3 days we were there, and even when they were open for breakfast they served us back-to-back raw omelettes (scramble mixture literally running out of the middle of the omelettes). Shower got warm but not hot, had coffee fixings but no coffee machine, view from the room was the inside of a parking garage (it’s downtown Chicago so I’m not that mad about this, just a little bit of a letdown), and our TV stopped working mid-stay. All that being said, the staff was nice and the hotel was clean. The doormen were extremely kind and helpful. The best part was that we could turn the A/C down as low as we wanted and *finally* got to sleep in a nice, dark, cold hotel room. Beds were a little firm, though.
All in all, probably wouldn’t stay here again.
翻譯