庫斯貝紅獅酒店(Red Lion Hotel Coos Bay)

Upon arrival at check in time of 3pm we were told our room was not ready as it was still dirty and being cleaned. We had to wait another 20mins, which was interesting as there were hardly any other guests noted as the parking lot was practically empty & the hotel looked almost vacant. Upon day of departure we went out to breakfast but had taken our belongings with us but left our refrigerated food items stored in the in room fridge. Upon our return at 10am our room was already being cleaned and all our food had been tossed in the trash. They assumed we had “checked out”, as there were not personal belongings present. It is ironic we couldn’t check in due to room being dirty but yet we hadn’t formally checked out and our room was already being cleaned. We told the desk staff not a good process to just assume we checked out. They need to implement some process whereby maybe the guests should leave their key cards in the room so they know whether or not guests have checked out or not. Next time lesson learned for us, to possibly leave the Do Not Disturb sign posted so our room will remain ours until we actually check out.

The shower didn’t work. We were blamed for not knowing the night before we showered. Our fault for wanting to shower in the morning? The toilet would consistently bring stuff back up after being flushed. Staff couldn’t locate manager. No radios? No cell phones? The manager I did speak with had no authority to give a refund. In the end they credited me $25. Literally all we need from a hotel room is to sleep, shower and use the toilet. 1/3 (the beds) functioning with 5 people was no fun. $185 for the night divided by 5 guests is $37 each for the functioning room. Each guest received a $12 experience. I think they owe me at least another $100. Last time I stay at a Red Lion. The Wyndham in Newport was around the same price our next night. It was leaps and bounds better than the Red Lion in Coos Bay.

The room was kind of smelly. Risidual chemical, cleaning product. Lighting is not the best. Bathroom fan was super loud, was not separate from the light. No coffee offered with continental breakfast. The coffee maker in room was really dirty, didn’t even want to use to make coffee. People in neighboring room were extremely loud in late hours. Not able to sleep.

Was told breakfast would be served from 6am - 10am which was a selling point for our stay. The morning of check out was cold and rainy on a Sunday morning where hotel was nowhere near capacity. Got up for breakfast and was told by the receptionist that breakfast would not be served because the truck did not come in. In a nutshell i was deceived and lied to and of course there was no offered attempt from the hotel to make this situation right. Stay away from this place.

This will work for one night; the room looked clean, the heater sounds like a 747 and the bathroom fan sounds like it’s little brother. When I unwrapped a clear plastic cup to brush my teeth….I discovered the the inside of the wrapper was wet as was the inside and outside of the glass! How could that happen?

The location was very convenient, the front desk people were fine. The room, another story. Nowhere to hang our clothes. Not even a hook. No rack, no closet. The door was extremely hard to unlock and open. The window sill was very damp, moldy, and rusty with a spider web in it. The breakfast should be advertised as a hard granola bar and sweet roll in a paper sack.

I booked online as we were coming in for a funeral. We got the King with a pullout couch. The couch was very very old and decrepit and on top of that there was no bedding for it nor was there enough towels for 3 people to shower.

Accueil très sympa. Chambre correcte. Service vraiment très minimaliste en ce qui concerne le petit déjeuner. Un sachet avec un fruit un yoghourt et une boisson… a aller chercher chercher à la réception… bof..