First of all, I'd like to say that I'm very disappointed with the hotel's attitude. I admit that I have reserved a non-refundable room. But I thought I could ask if I could change the check-in date or cancel my reservation. Because my flight from Helsinki to copenhagen was cancled due to heavy snow so I just cannot go there. I have submitted all the proof that the flight has been canceled and I show them my flight ticket. However their answer was simply No! I can't help you. They say I also can't change check-in date because the hotel is fully booked the next day. Why do you lie to me. I checked the website and you still have a availabe room on April 25th 2024. U can just ask me to pay more. I would love to do so. Tiffany hotel. I hope you get richer.
It's the worst hotel ever. I give alms to a begger
翻譯