比特摩爾酒店

We had a wonderful stay!

The whole experience was underwhelming. My room was dusty, the shower took so long for the water to get hot, for a minute I thought they didn’t have hot water. Also,mold strips started to come out of crevices in the shower. Gross.The front desk staff are robotic. No personality. The only pleasant individual, was the young valet parker with the wavy hair neck length that worked there Wednesday. The Biltmore is not what it used to be. The “W” blows them out of the water.

Checking was 4:00, I did not get in the room until after 5:00, which made me and my children late for dinner plans. Staff was helpful trying to speed things up, but didn’t help the fact the whole point of staying was to checking, clean up before our dinner plans. Beautiful hotel, but this was disappointing , and a bad welcome.

It's a 100 year old hotel that looks and smells like its 100 years old. Outdoor areas are lush and quaint. The rooms and main areas are tired, campy, and smell. They have caged birds in the entry way (poor things). The surrounding neighborhood is lovely but would avoid this hotel unless you can't smell or see well.

Localização ímpar. Hotel extraordinario. Serviços regulares a fracos. Café da manhã abaixo do nivel esperado. Espaço das acomodações deixa muito a desejar. Para se hospedar uma vez apenas.

Nice room upgrade to a junior suite which was lovely. Room clean, bed comfortable, coffee shop served decent lattes, all in all a good very short overnight stay.

Pool staff was amazing, Andy, Luis and Daniel were very attentive our entire stay and made our experience much better.