科勒爾蓋布爾斯凱悦酒店

Great location. Nice and comfortable room. Friendly service.

Stayed as part of a pre cruise so hotel was recommended . Worse stay ever . Hotel is old and dated . Rooms were not clean properly at all . Changed rooms 3 times First room tattered carpets Second room drain / sewer smell in bathroom shower . Shower either worked the hand held option or shower head . Third room same problems with shower and the condition was not any better . Booked the standard King room as per the cruise booking . Will not go back for sure . Staff did respond to queries and did try to assist but the issues are the building and cleaning .

I was travelling with my wife and booked a room with a king bed. When we arrived, the hotel confirmed our booking then told us the only room available was two queen beds due to the fact that their loyalty program ranks ahead of ******* bookings. Good to know.

O hotel é bom, café bom e quarto bom. Durante nossa estadia a equipe não estava atenta ao bem estar dos hóspedes. Uma noite acordamos com uma briga em 2 quartos ao lado (3h3 da madrugada) que durou uma hora e não fizeram nada. Em outra manhã acordamos às 7 a.m. com a camareira arrumando o quarto ao lado e conversando em voz alta com outra camareira arrumando o quarto do outro lado.

Great location if your looking to stay in the gables. Hotel is very old. Barhrooms need renovations and bathrubs need to be taken out. Bed sort of comfortable.

Not perfect, but good. No hot water on the day we checked out, so cold showers for us. It also seems excesive to charge $25/hour for late check-out whe the hotel is pretry empty. The staff was helpful, though. The food (breakfast and dinner) was fine.

Beautiful property. Check in / first impressions were a bit rough though. Stingy amount of towels for a “luxury suite.” Literally only 6 hangars. And just two pods of coffee. Plus, the front desk manager who checked is in said while we were at dinner at the hotel restaurant that the sofa bed would be made up for our son. Nope. Called down for bedding. Nope. Had to call again and finally…yep. Also, didn’t get our ******* VIP coupon until the next day. Would have come in handy at dinner the night before. But Tammy and Liser at the restaurant were wonderful. As was the food. The pool is lovely and the room and facility was clean. Valet parking / greeters were also very nice. Mixed bag, but would stay here again. Management…see above for opportunities for improvement.

Beautiful hotel super clean! Absolutely beautiful hotel. Stunning views. Extremely clean rooms. Our room had an air purifier in it, and a filter on the shower head. Happy hour for drinks 5-7pm half off. Hot tub and pool were amazing. a At the bar by the pool a younger gentleman made me one of the best mojitos I’ve ever had. Super fresh. Great experience.