科勒爾蓋布爾斯-科洛納德酒店-傲途格精選

Ridiculously long wait for our room to be ready. Then, they tried to downgrade us to a cheaper room that was not what we wanted. Finally after 5 hours we got the room we paid for. Initially front desk staff was rude, dismissive and could have cared less. Finally a supervisor stepped in to help. Housekeeping is a joke. They do a terrible job when they finally show up to make your room up. The room was dirty every day. Wife got food poisoning from the breakfast. Pool area is dirty, roaches and trash everywhere. Not worth the money at all. Go anywhere else.

Asked for an early check in, the concierge said the staff was working on it. Meanwhile didn’t get notified that my room was ready until 6:05pm. 2 hours after regular check in. At that point I was already checked into a different hotel.

Todo bien, menos la puerta de la habitación que tiene un espacio muy grande abierto en la parte baja creo que le falta algo, eso hace que no se sienta privada la habitación, por lo demás Humberto en el front desk fue una persona muy atenta y amable!! El me hizo sentir bienvenida en todo momento, durante mi estadía.

El personal, Alexandra muy amable y atenta al igual q Humberto, te hacen sentir como en casa.

Humberto !!! El señor en recepción lo amamos. Y el hotel lindísimo

I was on crouches, and they put me as far from the elevator. The room smelled like gasoline; we needed our reservation one night before, and they refused to reimburse us.

Es un hotel estupendo muy bien situado y el personal es fantástico!!

Muy buen hotel y la ubicacion excelente

Excelente