伊拉瓦拉湖濱旅社(Lakeside Inn Wollongong)

Really good facilities and great location. Incredible to have out of hours service which was very helpful as we arrived late. Will definitely be back again.

Every single toiletry in my cabin was empty. Shampoo, conditioner, body wash, hand soap and dish soap. Found it ironic they had items to wash your dishes but no sink to wash up in. The basin the the bathroom didn’t drain so any sort of rinsing of plates had to be done in the shower. Plates and bowls were dusty and not cleaned in a long time. A previous guests pyjamas were still under the bunk beds. There was an inch of DIRT not dust actual dirt under the lounge and beds. No extra bin liners available. Extra sheets in cupboard but no extra pillows or blankets. The cleaners simply do not care by the looks of it and the owner/managers obviously do not do check overs. Such a shame because the location of this accommodation is as so good.

DO NOT STAY HERE!! Filthy. Disgusting. Falling down. Apathetic staff only care about taking your money. Tiles falling off, mould, holes and hair in bathroom, dirty crockery, glasses and cutlery, not enough chairs, filthy inside and out, exposed walls in children room showing foam inside, rubbish in pool and outside areas unkept, bbq filthy, no help from staff didnt care. Owners terrorised and tried to evict local residents, cabins currently in process of being condemned by council.

The size of the apartment and amount of bedding was great. The pool was lovely. The room was clean and the bathroom was updated and clean. But the room needs maintenance and repairs. The oven wasn’t working, there were no cutting knives provided, the kitchen tap was half hanging out. Overall though, we would book there again.

Rooms need some TLC, carpet was filthy feet were black walking on carpet but overall cleanliness was ok not great! Shower head was leaking toilet wasn’t put in it moved when you sat on it and power points weren’t in properly live power visable! Wouldn’t be my first choice of accommodation but definitely in a last resort situation I would stay again.

We stayed in a cabin with partial views of Illawarra Lake. The cabin was comfortable, clean, had everything we needed, and it was roomy enough. A beautiful, tranquil, and relaxing environment… sitting on the veranda watching the swans on the lake, as well as the awesome sunsets. The staff were friendly and obliging. Highly recommended😊

Check in was ok. We had to go back to reception to organise soap for the shower and hand soap, as they hadn’t been refilled. My son found Oreos biscuits in between the mattress and bunk bed frame. Outside the rooms - there were cigarette butts in un-emptied ashtrays. I found the beds comfortable and the room was clean (apart from the Oreos)

Poor quality beds, the room had a bad smell! All furniture was poor, all off the paint on the doors walls was very dirty. Bathroom was very dirty the vanity was fooling apartment. I filled this paperwork after we left the inn, or l would of have photos to give youas well. All of the towels and bedding was clean.

Extremely tired rooms. Air con didn’t work even after l replaced the batteries in the remote which was dead flat when l picked it up. Really needed aircon to work cause it was pretty hot. The tap in the kitchen was broken. No lamp in the room, yet other rooms had them. Paid $195 was probably work $80.