諾曼湖舒適套房酒店

Primary issue with our stay was the cleanliness of our room. The bathroom had several areas that had not been properly cleaned in who knows how long. Toilet did not flush well. The icing on the cake was the several dead cockroaches I found when we entered in our room. We arrived very late and with 2 small children so we just dealt with it.

What a dump. Dirty carpeting everywhere. Stains on the comforter. Mediocre breakfast - we ended up skipping and going out twice. Staff, if they spoke English, were merely place-holders. Only two towels for a room with 2 people.

The area felt safe. Room was clean. Only had 1 dolly to put your luggage on, so you had to wait or make a couple of trips.

Nice hotel. Very clean. We got a room with the couch. It was spacious. There was a good restaurant right next-door. And the breakfast was fine.

I have no idea how this hotel got so many five stars reviews?! We arrive at 2 AM at the hotel and we got the key from a room which was already occupied! Imagine the scare from us and from the people that were already sleeping in that room! Honestly, the hotel was not clean, the furniture and all the other fixtures were all dented up and definitely needed change. The sofa in my room was so bad you would not put your dirty shoes on it. Definitely I would not recommend! Find something else - there are way nicer ones around. It’s a pity because the location of the hotel is very good and has many restaurants around it.

It appears the hotel has been newly renovated. The main lobby area and rooms were nice, new and clean. The hotel is in a nice area of town. There is a DELICIOUS barbecue restaurant next door. We found breakfast to be good, with hot items, plus a waffle maker, cereal, yogurt, coffee (available all day). The staff was pleasant. I would stay here again. Recommend!