Best Western Plus Executive Residency IH-37 Corpus Christi的評價
Best Western Plus Executive Residency IH-37 Corpus Christi
3533 Mckinzie Rd, 78410 科珀斯克里斯蒂, 德克薩斯州, 美國查看酒店詳情
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Best Western Plus Executive Residency IH-37 Corpus Christi 的真實住客評語
6.9/10
19則評價
真實評價位置6.9
設施6.9
服務6.9
衛生程度6.9
篩選條件：
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所有評價(19)
正面評價(12)
負評(7)
Carmen C
入住日期 2025年5月
家庭旅遊
發佈於 2025年6月22日
Went from Friday to Sunday. The hotel smelled weird and the room was not very clean. Front desk was nice and helpful. Small pool and dirty with algae. The soap is tiny not for a family maybe just one person. Doesn't have the clean hotel smell and the room doesn't seem well taken care of.
翻譯
來自住宿之回應: Dear Carmen C, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 361.241.2000. Sincerely, Best Western Plus Executive Residency IH-37 Corpus Christi
James D
入住日期 2025年4月
情侶
發佈於 2025年5月22日
Caution ⚠️ Stay away from this horrible smelling moldy hotel .The moment we walked into that hotel we could smell it. Save your money & go else where Management didn't care about our situation at the time all they seemed to care was about our money
翻譯
來自住宿之回應: Dear JamesS4116ST, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 361.241.2000. Sincerely, Best Western Plus Executive Residency IH-37 Corpus Christi
Roam23726756758
入住日期 2025年9月
家庭旅遊
傑出
發佈於 2025年10月6日
I really liked it. It was clean , spacious and close to downtown. Easy to book and one of the most affordable hotels around town.
翻譯
來自住宿之回應: Dear Roam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 361.241.2000. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Vernon E
入住日期 2024年8月
商務旅客
傑出
發佈於 2024年9月15日
My go to place when working in Corpus Christi. Clean, safe, friendly and consistent. Their location is perfect for all of the channel industries, and still convenient to restaurants and shopping. Great amenities and the Best Western Rewards club makes it even better.
翻譯
來自住宿之回應: Dear Vernone2019, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Plus Executive Residency IH-37 Corpus Christi
Ray P
入住日期 2024年8月
情侶
傑出
發佈於 2024年9月17日
I really love this place!! The staff is always friendly and helpful. The food is always hot and delicious!! The rooms are always cozy and comfortable. The internet is always 5 bars. I will have no other choice but to keep coming back again and again. Love, love , love this place
翻譯
來自住宿之回應: Dear Ray, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Plus Executive Residency IH-37 Corpus Christi
Bonnie J
入住日期 2024年8月
家庭旅遊
很好
發佈於 2024年9月2日
We were in town for a concert. The hotel was Very clean, and had comfortable rooms. Beds are comfortable and the room was clean and cold. Plenty of towels and toiletries. Lobby was welcoming and all of the staff we encountered were friendly and helpful.
翻譯
來自住宿之回應: Dear Bonniej49, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Plus Executive Residency IH-37 Corpus Christi
Rolando L
入住日期 2024年7月
商務旅客
傑出
發佈於 2024年8月26日
The best beds I’ve ever slept on. Front desk was very helpful. I needed help with directions around corpus. I asked Parth for directions around and he went into detail what there was to do. I went and had a great night. I had questions about what kinds of beds were used.
翻譯
來自住宿之回應: Dear Rolando, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Plus Executive Residency IH-37 Corpus Christi
560accounting
入住日期 2024年4月
商務旅客
傑出
發佈於 2024年5月29日
We had 12 guys for 6 nights stay for a job. Lisa, the sales manager, was a huge help in making sure everything was ready. We had some issues with some of our help and the staff at the hotel helped us out every step of the way.
翻譯
來自住宿之回應: Dear 560accounting, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Plus Executive Residency IH-37 Corpus Christi
tgrall2024
入住日期 2024年4月
其他
發佈於 2024年5月6日
The room smelled musty and moldy. Very damp in room. Emineties were adequate. Breakfast was great. Pool was not open a couple of days due to person that was suppose to clean pool didn't show up.
翻譯
來自住宿之回應: Dear tgrall2024, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 361.241.2000. Sincerely, Best Western Plus Executive Residency IH-37 Corpus Christi
bacrowe
入住日期 2024年2月
其他
發佈於 2024年3月21日
Stayed March 11-15 Pros: The staff was very nice Free parking Breakfast Cons:Room had an odor room had hair on the floor once you enter bath tub and vent had mold floors dirty under the sink was trash and a bottle cap trash can still had trash under the liner table had cup stain floor had tops on the floor and behind the tv left earrings and called for a week and told not found
翻譯
來自住宿之回應: Dear bacrowe, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 361.241.2000. Sincerely, Best Western Plus Executive Residency IH-37 Corpus Christi
Bryan Z
入住日期 2024年1月
商務旅客
發佈於 2024年2月4日
Stayed here several times for work. Lots of workers this stay. Hotel was booked. Security is terrible. Woman on golf cart staying in one area. I parked right in front . My toolbox was broken into an all my tools were stolen. Needs better security.
翻譯
來自住宿之回應: Dear Bryan, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact the hotel.
DHN1
入住日期 2023年12月
家庭旅遊
發佈於 2024年1月23日
Stayed 5 nights visiting family in the area. Breakfast was good and the lady servicing it was friendly and on the ball. Hotel guests there are mainly energy workers. I found the maintenance lacking. Room was not cleaned the first day even though I hung the please clean room tag on door. Now for the fun part. My room was on the 4th floor and both elevators were out of order for two and a half days. At 71 years old hiking up 8 sets of stairs to get to my room is unacceptable. Finally one elevator got fixed. The shower in the room had extremely low water pressure and flow. The shower door handles were loose and corners dirty. Sink was propped up with a 2x4. The printer in the business area was out of order the entire stay. Owners are obviously conservative on their maintenance. I would not stay there next trip.
翻譯
來自住宿之回應: Dear DHN1, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact the hotel. Sincerely, Rob Bhakta General Manager Best Western Plus Executive Residency IH-37 Corpus Christi
600egil
入住日期 2023年11月
其他
發佈於 2023年12月13日
If you require a handicap room, do not stay here. Rooms are not accommodated for handicap individuals even when they tell you they are . Handicap rooms are on the 2nd floor at the end of the hall. You have to be at least 5'7 to get on the beds comfortably. Only 1 grab bar in bathtub. Our toilet seat was not even the right size for the toilet. It was an all around horrible stay. We left after the first night.
翻譯
來自住宿之回應: Dear 600egil, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact the hotel.
訪客
入住日期 2023年10月
商務旅客
傑出
發佈於 2023年11月5日
The Best Western Executive is a gem on the Northwest side of Corpus Christi. We have a conference every year and this is where we keep all of our guests. We have used them annually since 2019 and we usually have about 14 rooms for two nights. Each time we stay here we feel like we have been treated like Royalty. The rooms are clean and inviting, the breakfasts are hot and fresh, and the staff, from the front to the back, are the absolute best to work with. They are so accommodating and friendly. We would highly recommend staying here! You will be happy you did!
翻譯
訪客
入住日期 2023年7月
商務旅客
發佈於 2023年8月14日
This place is going down rapidly. It seems with each stay, I’ve noticed things get worse, and clearly, management is looking the other way. Initially, this was a nice place, and appeared well-maintained. But, this is no longer the case. Evidently, management is cutting cost in EVERY area, including maintenance and housekeeping. This hotel used to greet it’s guest upon arrival with a complimentary gift bag which included snacks and a couple of sodas/waters. Now, you have to request bottled water, and you’ll have to carry it by hand, since they no longer have gift bags. In fact, they no longer provide the dirty-laundry bags you used to find hanging in their closet. The soap, shampoo, and toilet paper is generic. The tissue dispensers contain one, tissue paper; decoratively folded. When the tissue is pulled, it reveals an empty tissue box. Remember the “primary” colors? Blue AND yellow make green, right? Take a look at the pool. This pool should have been locked & tagged out of service, but it wasn’t. I didn’t see anyone in it, but it was NOT locked, and you know how kids are… They’ll just jump right in. Loose handles/hinges; door that won’t slide, or come off track, and lets not forget the mold in the shower/bathroom. On my last stay, I was awoken at 0413 hrs by the extremely loud, blaring sound of the hotel’s fire alarm. I called the front desk to inquire about the alarm. The front desk clerk said, “Oh yeah. It looks like something’s unplugged. I’ll reset the system. Sorry.” So much for a “good, night’s rest…” To “top things off” I awoke to find my toiletries covered with fire ants. I left a message for the manager to call me; to no avail. Take a look at the attached pics; they tell quite a story… The pic with the fire-ants is the priceless.
翻譯