We've been to this hotel over a dozen times and have spent thousands of pounds to come here over many years. In the last year or so we have seen a real decline in the quality of the hotel. Firstly THE ROOMS The suites are looking really shabby, the walls are marked and wallpaper lifting from the walls, chipped furniture, dirty door hinges, soap trays hanging off the shower room wall, and dusty lights. Oh, and Jacuzzi on balconies that fill up with rusty water! The POOL There are big craters appearing in the swimming pool (I actually caught my foot on one and it bruised my toes), it's dangerous. Then there's the filthy torn sunbed pads with foam hanging out, these are disgusting and unhygienic. As everyone else mentions, the tiled flooring around the pool area are slippery as hell, we saw two people fall over whilst there, this is also an ongoing issue. Also whilst staying at the hotel we were talking to a gentleman in the swimming pool who said he was actually from another hotel, along with his wife and that their friends (who was staying at Gran Tacanda) had let them in to sunbathe and drink around the pool. That poses a SECURITY risk. For that reason, be careful of your personal belongings being left on the (filthy) sunbeds, there are people who aren't even residents at this hotel using the facilities here. See all of my photos taken in January 2025. We pay €350 a night to stay in that! This is NOT 4 or 5 star hotel anymore. You'd get better kept, cleaner suites, safer pools and nicer sunbeds in a 3 star hotel. STAFF The staff in the main breakfast area are good, always helpful, the food at breakfast is good enough, although I noticed that they have cut back on a few things (bread, cheese and pastry selection) and sometimes we had to nudge the person behind the fruit counter and salad counter to top up the bowls as they were empty every morning. The Staff in the poolside restaurant are abysmal. Service is non-existent, and when it does happen, there are no greetings, no smiles, just miserable staff. The food is mediocre, we had to send two portions of fries back because they were undercooked. If you can't get fries right, then God help them with the rest of the menu! Fries are easy to cook? We have never been in such a slow and rude restaurant like this one before. The staff clearly do not enjoy working here and it shows. We wish we had not eaten there, it was our last night on the holiday and not a good way to end our holiday, it was awful. We have visited many other wonderful restaurants nearby to the hotel during our stay with happy friendly staff and chefs that know how to cook! For us, the staff have always made this hotel, but unfortunately the hotel is now in such a poor state of repair, that we don't want to stay at this hotel anymore and whilst on holiday we went to look at another one further down the road which truly IS a FIVE star hotel, similar price to Gran Tacande (but also includes evening meals). After over
不論是商務還是休閑旅客,文西西萊森拉普拉塔森德爾蘇爾酒店(Vincci Selección La Plantación del Sur)都能讓您的特內利費- 聖克魯斯之行變得更加美好而難忘。從酒店去往機場的旅客到達蘇爾雷納索非亞機場很便捷,位於大約17km的地方。酒店位於很便捷到達La Caleta National Park的地方。酒店坐落於暹羅公園旁邊,附近的美國人沙灘也是值得遊覽的地方。您可以到酒吧與朋友暢飲聊天度過閑暇時光。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。相信SPA周到的服務和室外游泳池一流的設施,會讓您擁有別樣的體驗。酒店設有理髮美容中心,您可以在這裏做美容沙龍。入住酒店的旅客,可以使用酒店停車場。
This is a lovely hotel in a great location. Beautiful grounds , stunning views and a great selection at breakfast. Also, all of the staff that I came across were very welcoming and friendly.
However, I’m not sure if I would stay here again based on the room that we were given. It was extremely dark and dingy with a fully enclosed walled ‘balcony’, with no view. I couldn’t wait to get out of the room everyday!! Also, our room was booked for 2 Adults and 1 child, and there was just a double bed. An extra bed was delivered upon request and squeezed in, leaving very little room to move.
I’m sure that there are some stunning rooms within this lovely hotel, ours just wasn’t one of them!’
Lovely hotel great chicken nugget the best entertainer i have had the pleasure to experience in all of my last 20 years holidays he is call valentin the best white party today, better than the other day he dance and jump in every where whit the guest love him. The rest of the team they are amazing nice snack
不錯
102則評價
4.1/5
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4.8/5
42則評價
伊貝羅斯塔喬亞埃爾米拉多酒店 - 僅供成人入住
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"Good Location"
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2
4.4/5
62則評價
塔坎德健康及阿德耶海岸休閑酒店
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"Good Location"
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4.5/5
67則評價
特內里費島裏烏宮酒店
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"Good Location"
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4
4.5/5
100則評價
巴伊亞德爾杜克住宿
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5
4.6/5
51則評價
寶吧套房酒店
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No.
6
4.5/5
113則評價
南部種植園芬奇精選酒店
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"老闆熱情""設施很好"
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No.
7
4.8/5
11則評價
巴伊亞德爾杜克別墅酒店
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"Good Location"
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No.
8
4.6/5
44則評價
蒂沃利拉卡萊塔特內里費島度假村
位於 科斯塔阿德赫的酒店
"Good Location"
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No.
9
4.2/5
56則評價
特內里費泰德公園美利亞酒店
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"Good Location"
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No.1
4.4/5
78則評價
皇家日落海灘俱樂部公寓
科斯塔阿德赫 | 距離Tuk Tuk Sweet Tours Tenerife0.22KM
"Good Location"
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No.2
3.9/5
77則評價
最佳藍花楹酒店
科斯塔阿德赫 | 距離Tuk Tuk Sweet Tours Tenerife0.05KM
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4.1/5
51則評價
阿德耶海岸拉布蘭達套房酒店
科斯塔阿德赫 | 距離Tuk Tuk Sweet Tours Tenerife0.23KM
"Good Location"
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4.1/5
59則評價
杜克巢旅舍
科斯塔阿德赫 | 距離Tuk Tuk Sweet Tours Tenerife0.51KM
"Good Location"
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4.5/5
91則評價
尼瓦利亞花園酒店
科斯塔阿德赫 | 距離Tuk Tuk Sweet Tours Tenerife0.4KM
"Good Location"
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No.6
4.6/5
80則評價
安特利亞伊貝羅斯塔選擇酒店
科斯塔阿德赫 | 距離Tuk Tuk Sweet Tours Tenerife0.53KM
"Good Location"
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No.7
3.9/5
53則評價
特內里費陽光海灘公寓索爾酒店
科斯塔阿德赫 | 距離Tuk Tuk Sweet Tours Tenerife0.29KM
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4.4/5
滿意
I really liked this hotel. The room was clean, with an excellent fridge freezer and other kitchen appliances. Our studio was small and compact, but had plenty storage space, a balcony and excellent bathroom. The bed was extremely comfortable too. An excellent location.
We stayed at an iberoststar last year in jandia which was excellent so we gave this hotel a visit the hotel is spotless from the rooms to the gym the stsff are friendly and helpful the pools are well looked after and even though the hotel was full you could still get a sunbed any time of the day but the best thing is the food as was the case in jandia the food was excellent decent fresh produce cooked to perfection just as it was in the sister hotel last year consitency is what it's all about and they deliver this thank you very much we will be booking another one of your wonderful hotels for next year kind regards John and julie lloyd
We bought a package of 4 weeks with the first two weeks in the Flamingo. We thought that booking the remaining weeks would be straightforward but the guest rep wanted us to use a separate booking site which we were unhappy about. Phil the sales manager managed to sort out the issue within 24 hours and got us what we wanted for our remaining weeks. We asked for a sea view and the room, 205, had an excellent view. The breakfast had lots of choices. All of the staff were friendly and helpful.
I wouldn't consider this a 4-star hotel. It's located near a busy road intersection, and the traffic noise is constant due to the lack of double glazing. Despite claims from some operators, it’s far from quiet, and on certain nights, the noise from a nearby club can be heard until around 4 a.m. When I raised this issue with reception, they were dismissive and simply directed me to speak with my booking operator. The senior suite I booked did not match the photos on the website. When I showed the reception staff the discrepancies, they just smiled and said, ”You can never believe the photos,” which shows how little regard they have for guest satisfaction. I requested to extend my room on the last day, as our pickup was scheduled for 6 p.m. Although it’s stated that you can pay to extend your stay, I was flatly told no because the room was apparently booked for later that day. While I understand if the room was reserved, they wouldn’t even accommodate a couple of extra hours, and when we left, the room was still vacant. It was clear they just didn’t want to help. The bed was uncomfortable, with creaky springs, and the two-seater sofa was grubby and unstable—it tipped over if you tried to extend it. After trying to sleep on the floor, I discovered a cockroach and ended up spending the rest of the week on the sofa. The AC unit was located in the living area, but it had no temperature control, so the room was either too hot or freezing cold. The entertainment staff seemed to be aiming for an 18-30 vibe, with inappropriate language like calling guests ”sexy b!tches.” This was odd, especially since I saw the reception staff being rude to younger guests on multiple occasions. The overall atmosphere was confusing, and it wasn’t clear what kind of experience the hotel was trying to offer. There was entertainment every night, but only a few shows were decent. Most were quite poor, and one of the staff members constantly urging everyone to clap was just annoying. The pool area was poorly managed, with no control over guests reserving loungers with towels. People would claim beds from as early as 7 a.m. and not use them until late afternoon. Other hotels in the area prevent this by removing towels if beds aren’t used for a couple of hours, but no such policy was enforced here. The only reason I’m giving this place 3 stars is because of the bar and catering staff, who were fantastic throughout our stay. The food was decent, though somewhat repetitive, which is typical for all-inclusive resorts. However, there was a lack of clear labeling on the dishes, with vague descriptions like ”chicken” or ”pork” that didn’t specify what else was included.
I can not recommend this hotel enough. They went above and beyond for me and my family. We had issues with another hotel my son and his girlfriend were staying at and we were able to get them in my room. They were always so friendly and helpful. I would definitely stay here again
I don’t know why people slate this hotel, I have stayed here on several occasions, and I’ve never had a problem. it’s in a great location near to shops and bars the staff go out of the way to help you and make your stay, a pleasure. The room is the spotlessly clean, the beds are so comfortable and the best pillows ever. there is everything you require in the kitchen. Depending on which room you book is whether there is a hairdryer or not, but this is clearly stated in the brochure. Yes, you pay €10 for the TV remote, but you get this back once your stay is over. Who goes on holiday to watch TV? The pool area is lovely and clean, just like the rest of the hotel. All the staff from cleaners to reception staff speak perfect English and nothing is too much trouble for them. Keep up the good work Caribe looking forward to returning soon