I’ll start with the positives. Beds fairly comfortable, staff were friendly, location was good, breakfast was nice but service was a bit slow, however this didn’t bother me too much. That’s where the positivity ended. Our family room was dirty. Every surface was covered in dust, the window was covered in old cobwebs, the carpet was covered in stains and needed replaced. Smell of damp on entering the room. Attempted to clean up some of the dust with a make up wipe, see photos. This only triggered by daughter’s allergies with the dust flying everywhere. The whole room is needing refurbished. Beds, and furniture are ready for the skip. £200 a night for a room of this standard is poor. The room served its purpose for a night but we will not be back.
翻譯