美國長居酒店 - 哈特福德 - 梅里(Extended Stay America Suites - Hartford - Meriden)

沒有預訂我們的房間……真是一場災難，但是房間很好，沒有利用我們預訂時期待的早餐，因為他們沒有預訂，儘管閱讀了一份埃米爾收據和確認號碼

我在飯店的住宿體驗沒有達到我的預期，也不令人愉快。從第一天開始，分配的房間就不是很乾淨，床底下有垃圾和內衣褲；儘管在接待處進行了觀察，但他們沒有再次清潔乾淨，因此床下始終保留著私密的內部空間。床墊的底座沒有很好地固定，這使得它們不穩定。入住10天期間，房間沒有打掃，沒有人進來打掃房間（甚至沒有清潔用具如：鏟子、掃帚、吸塵器等，以便客人自己打掃自己的部分）， 10天內床單和衣服都沒有換過）。飯店的廣告包括早餐，只有咖啡機、水、牛奶和鬆餅（那不是早餐）。酒店的租金價值很高，在我看來，當所有這些服務都應該是酒店提供的服務的一部分時，客人自己倒垃圾，這對我來說似乎不專業，因為這是他們付費的。它看起來不僅僅是一家酒店，更像是一家養老金。我對在酒店的經驗一點也不滿意。他們應該改善他們的住宿服務，我不會推薦任何人住在那裡。

El baño estaba sucio y el techo tenía hongos. El cuarto no tenia outlets para conectar un dispositivo. Front desk fueron muy amables.

Plug in room went to plug toaster in I get shocked they fixed the plug a week later but I ask for some kind of compensation it’s like pulling teeth

Got shocked by the kitchen plug said can’t fix it for 2 weeks kitchen cabinet door fell off and almost hit me in the head in the bathroom the fan grate full of dust and disscusting the shower curtain rod there someone tried to fix it destroying the wall on both sides

This hotel is very unclean. We found garbage and moldy food u der the bed as we were leaving. Also, it is a smoke free hitel but the entire second floor smells like an ashtray. In addition, the people who live in the hotel smoke right outside the door despite the signs that say don't 🚬 🚭 here. Do not recommend.

We needed a place to sleep for a long move, but we didn’t stay here longer than necessary. While the price and location were great, the hotel left a lot to be desired. The lobby was very nice, but it’s all a facade. Hallways had litter and walls were thin. The room itself, while clean, needed a lot of work. The carpet was threadbare, fixes to the walls/ doors showed with patches of paint, the kitchen had very old cabinets and fridge. Everything seemed clean, but so old that you didn’t feel it was. It doesn’t seem like the mgmt of the hotel cares about anything in the rooms itself, just the front lobby. I would only stay here again if I was in a jam or trying to save money.

Staff is very professional and kind Rooms are very spacious with everything needed Rates were cheaper than some other "hotels "

Rooms are clean. Staff is amazing. I feel comfortable and safe staying here by myself.