藍寶石大酒店及宴會廳

Here’s a sample review you can use or adapt based on your experience at Grand Sapphire Hotel, London: --- ⭐️⭐️⭐️☆☆ (3 out of 5 stars) I recently stayed at the Grand Sapphire Hotel in Croydon. The hotel has a modern look and is conveniently located with decent transport links to central London. Check-in was smooth, and the staff at the front desk were polite and helpful throughout my stay. The room was clean and had all the basic amenities — comfortable bed, clean bathroom, and fast Wi-Fi. However, the breakfast box was very minimal and may not be satisfying for everyone, especially those expecting a hot breakfast. Overall, it’s a decent hotel for a short stay, especially if you’re attending an event nearby.

Communication wasn’t great when I called them. Requested to check out an hour after checkout time as I checked in midnight!! Did not inform me breakfast finishes at 9.30am as that was the reason for selecting this hotel because they included breakfast in the deal.

Door handle from inside the room came off as a result if you get in you cannot open the door from inside to get out unless someone from the outside opens with another key card. Luckily it was not just my 12 year old not locked it. I told the hotel reception but no maintenance was on site and asked to switch me another room but receptionist spoke to duty manager and he said it’s not possible. I left the door Ona latch open as I was worried about my safety in case of fire I will be trapped inside the room . I did say to reception its breech of health safety . In the morning when I checked out and gave this broken handle no apologies but was made to feel my fault and they would investigate how it happened and get back but no one called back or gave a partial refund. Worst nightmare to happen at night

這是一家豪華酒店，擁有氣派的入口和接待處。接待處為客人提供免費茶水和咖啡。街邊和照明良好的停車場均可免費停車。 我預訂的雙人房乾淨整潔，配有獨立淋浴間，設施齊全，滿足了我的所有需求。早餐包含在房費內。 我非常享受這次入住體驗，下次我會選擇這裡，強烈推薦。

Very good location and quality of sleep was amazing. Lift wasn’t working which they promptly offered help with luggage

We booked two rooms to attend an event that was taking place at this hotel. It was a convenient location just for that purpose otherwise difficult to get to by public transport. They have a car park which is handy. Rooms were ok. The door locks don’t work and the staff know about this so if you’re travelling solo or with females-only, then maybe reconsider as it’s not the safest place for you. The management team aren’t very cooperative and did not offer any sort of compensation. Breakfast was basic. Overall I don’t think I’d stay here again and wouldn’t recommend this hotel either.