曼格瓦谷野生動物園 SPA 旅館

Mwangwa Valley Game Lodge was a pleasant New Year’s family getaway for our group of six adults and two children. The setting is peaceful and makes for an easy escape from Pretoria or Johannesburg, although the final stretch is a dirt road. The lodge has charm, but some aspects could be improved. The three-bedroom chalet is better described as two bedrooms with additional loft beds. The en-suite bathroom has no separating wall, which limits privacy. The kitchen was not ideal for self-catering, with no oven and a very small microwave. There are no air conditioners, only fans, which made the summer heat challenging. The lodge game drive was fairly limited, as only two of the Big Five are present; some guests may prefer to book drives directly through Dinokeng Game Reserve. The playground had broken equipment (later removed), and we did experience occasional power cuts, which were understandable. Staff were friendly and welcoming. The lodge would benefit from some general maintenance and updating. The games room was very basic; adding a working TV or table tennis table would enhance it. The swimming pools were uninviting and could be improved with better cleaning, lighter pool finishes, or added lighting. Some areas also feel dated, such as old wedding albums and the chapel windows. A highlight was the beautifully decorated New Year’s Eve dinner, with a fun Mexican fiesta theme and live music creating a great atmosphere. Overall, Mwangwa Valley Game Lodge is a pleasant nearby escape with good potential. With some TLC and thoughtful upgrades, the experience could be significantly enhanced.

1. Please conduct random and frequent checks on the rooms' cleanliness. In room 1, the Housekeeping staff do not dust and clean the rooms thoroughly. Check under the bed- I found old clothes labels, dust, debris. Please install microwaves in rooms with kitchens (room 4 & 5) where my children were. 2. Huge compliments on the quality and taste of your Christmas lunch. 3-The bar staff are amazing- The Malawi gentlemen (i forgot his name) is a STAR. Overall management is on point-Mr Mr. Masunda and Team. 4-The receptionist did not hand us our key on arrival. she said it was on the door- it wasn't. She traced it to the bar (left there by a previous guest). She expected us to go and collect it ourselves. This does not create a welcoming impression on arrival from a long journey. Welcome drinks could be a good gesture.

工作人員非常友好，但是地方很糟糕。房間很髒。床單也很髒，即使我們投訴後也沒有更換。清潔人員告訴我，他們不會每天更換床單，這就是這個地方的運作方式。地板和牆壁都滿是灰塵，還有蜘蛛網。床上有蟲子和橘色的蠕蟲。當我抱怨房間的狀況時，卻沒有採取任何措施。我永遠不會回到這個地方，我也不推薦它給任何人。

親愛的 Mangwa 家人 首先 - 我們衷心感謝你們為我們帶來如此真正的奇妙體驗。我們非常感謝你們的熱情歡迎 - 從我們的到來，到飲料（和更多飲料），漂亮的房間，多汁美味的食物（對廚師的讚揚），精彩的情侶遊戲驅動器（主動選擇或飲料和小吃），野生動物就在我們的房間前面凝視著……我們真的無法選擇更好的地方。感謝你們偉大的團隊（Benjamin、Proxy、Kenny，他們非常關心我們，所以知道我們的存在，以確保他們符合所有標準- 他們絕對滿足了創造輕鬆和特殊體驗所需的所有要求。感謝你們提供的一流服務，你的友善並獲得一個新的家庭。喬治和米歇爾

儘管芒瓦谷野生動物旅館 (Mangwa Valley Game Lodge) 似乎是個度假的好地方，但他們並沒有執行自己的規則。客人可以大聲播放音樂、尖叫至深夜。呼叫保安是徒勞無功的。他們應該在夜間巡邏，但沒有。

我在芒瓦旅館度過了最美好的一週。有很多活動可以做，我最喜歡的是騎四輪摩托車穿越自然保護區。我會向所有女性獨行旅行者推薦這個地方。工作人員非常專業，對我的需要給予了細心的照顧，並且隨時準備提供幫助 - 他們為訪客提供了超越的服務。 Proxy 和 Mr Best 確實值得特別提及。此外，Proxy 使預訂以及整個住宿過程變得無縫。他隨時準備提供幫助。我真的很喜歡這次旅行。

我強烈推薦這個地方，適合一對美麗的情侶度假和與家人共度時光，駕駛遊戲和四輪摩托車的體驗是我經歷過的最好的，我們一定會回來的。週六的火邊體驗是您與家人和朋友一起度過的溫暖而有趣的時光

We went there for a staff conference, accomodation and facilities were amazing, food was excellent! Staff is friendly and helpful

After having to arrange a very last minute conference type event, I contacted Mangwa lodge for availability. They were so quick to respond and so friendly to deal with via email and even more so in person. From personal travel to work travel, I can honestly say I have never had such wonderful customer service as we did at Mangwa. They went the extra mile with all arrangements, particularly as they had less than a week until the booking date to arrange everything, included a complimentary game drive on their property and just went out of their way to ensure every detail was taken care of. The venue itself was stunning and so tranquil. Little bokkies roaming freely around the rooms. Nothing better than waking up the next morning and watching them from my room. Thank you to everyone that played their part in our fantastic stay at Mangwa Valley Game Lodge. We will certainly be back xx