Illa B&B

房間寬敞舒適，但冬天太冷了……必須要有暖氣。工作人員很友好。除了冷以外，其他方面都很棒。

Our experience was far from pleasant. 1. Poor Communication & Responsiveness A WhatsApp group was created upon check-in, but it felt like its sole purpose was to ask what time we wanted breakfast. When we first arrived, the windows along the corridor couldn’t be closed, and despite reaching out via the WhatsApp group and calling, we received no response. The issue was only resolved the next morning when the receptionist was finally available. 2. Unreliable Transport Arrangements Illa B&B is located on a very narrow cobbled street. While cars can technically access it, most drivers won’t drive in. It’s about a 10-minute steep uphill walk from the main square — manageable but inconvenient, especially with luggage. We relied on Illa’s recommended transport partner for an early morning airport ride. Our flight was at 9am, so we requested a pickup at 7am. By 7:10am, there was still no sign of the car, and no update despite us messaging in the WhatsApp group. We eventually had to ask the receptionist for help, only to be told the driver was stuck in traffic and would arrive at 7:30am. We ended up booking an Uber, which arrived in under five minutes — and still had to haul our bags down to the main street ourselves. 3. Inconsistent Breakfast Service We weren’t expecting breakfast at this price point, so having one with a beautiful view was a nice surprise — a simple spread of pineapple juice, coffee, bread, and fruit. However, we were disappointed by what seemed like a double standard. We had an early Machu Picchu tour and asked if we could get our breakfast earlier at 4am. We were told it wasn’t possible, which we accepted. But the next morning, we saw packed breakfasts prepared and left out for other guests. That left a sour taste. 4. Uncomfortable Room Conditions There’s no heating or air-conditioning, and the room was freezing. We had read some reviews mentioning this, but didn’t expect it to be this bad. Even with bedroom slippers, the cold, hard floor was unbearable. After a long day out, returning to the room wasn’t something we looked forward to. Overall Other than the view during breakfast, there was little to enjoy. For us, the lack of basic responsiveness, inconsistent service, and uncomfortable conditions made this a stay we wouldn’t recommend or repeat.

At the mountain, need walk around 10min. But view is nice and quiet

我在 Salkantay 徒步旅行的前後在這裡住了 4 個晚上。前 4 個晚上我們住在一間裝飾有植物和鮮花的精美單間公寓，後 4 個晚上我們住在一間可以欣賞城市景觀的雙人房。我在這兩處都住得很愉快。退房非常方便，我早上 4:30 離開房間，前往 salkantay 徒步旅行，將鑰匙和行李留在房間裡，回來時，我立即被帶到我的新房間，行李已經在裡面了，經過勞累的 5 天后，這種感覺真的很好。早餐很棒，有新鮮的木瓜或柳橙汁。位置也很棒，只需步行約 5 分鐘即可到達主廣場（約 10 分鐘），而且主廣場附近的前兩條街都有警察，這讓我感覺更安全。周圍的街道上還有許多咖啡館和餐廳。我最後一天出現腹瀉症狀，感覺身體不適，很慶幸可以晚點退房，以便有更長的休息時間。

工作人員非常友善，真​​的很棒。他們讓我晚點退房，因為第二天沒有預訂！房間和床都很乾淨，廚具齊全，也提供鹽、糖和油。早餐主要是麵包，只有一個柳橙和飲料，有點令人失望。古柯茶可以喝。淋浴熱水不錯，但浴簾太短，所以地板會濕。而且，沒有暖氣，所以晚上真的很冷。從酒店可以欣賞到令人驚嘆的城市景觀。 飯店在山上很高的地方，所以要注意不要喘不過氣來。

距離主廣場不遠，非常安靜的區域。 房間非常乾淨，熱水淋浴舒適。還有不錯的電視和 Netflix。 只有房間有點涼，但庫斯科的大多數旅館似乎都是這樣。主人創建了一個 WhatsApp 群組，這對於安排抵達時的機場接送非常方便，但之後他們就沒有很快回復了。