We had a wonderful experience at Ayni Boutique! As other reviewers mentioned, they seem to be a little newer (not a lot of reviews before we booked). We decided to take the risk and I'm SO glad we did - it was our favorite hotel of our trip that spanned Lima, Ollantaytambo, Aguas Calientes, and Cusco. The service was wonderful. The staff seem to work pretty regular shifts, so we quickly were recognized by the front desk attendants, breakfast server, and dinner server. They were very responsive to us, including making adjustments to our room temperature when we asked, directing us to best locations for money exchange, and assisting us with booking a taxi to the airport. The 4 nights we spent at this hotel were very welcome after our nights in OT and AC. Not that those were bad hotels, but they were quite small with tiny bathroom sinks and double beds. Coming in to Ayni and finding a king bed, a bathroom counter I could set my toothbrush + moisturizer on, and a very hot shower felt like heaven. We had a cute little balcony, which overlooked the courtyard and had a limited view of the city, but most importantly was quiet. Others might value a view of the plaza over quiet, but we were ready for restful nights of sleep. The food was good, we especially enjoyed the free breakfast in the mornings. The coffee was exactly what this American abroad needed - strong! They will make you a boxed breakfast if you have an early departure. Most importantly, the staff took great care of my husband as he has a dairy allergy. They asked us about dietary restrictions when we checked in and that night, while eating dinner at the restaurant, we watched the front desk attendant run into the kitchen to make sure they were making his food dairy free (the server had already asked about it, so we were double covered!). At one point, I ordered his eggs and forgot to specify dairy free. When my husband came downstairs to join me, the server recognized him and ran over to stop him from eating the eggs, and went to the kitchen to request new ones be made dairy free. We were so impressed by the care and service! We appreciated the location - about a 5 minute walk from the Plaza Mayor, but it was on a side street so it wasn't as loud as I imagine the much closer hotels were. Also, being a few blocks away kept prices cheaper - we noticed that the sunscreen in the boteca next to the hotel was s/.50 while the exact same product in a store on the plaza was s/.170.
翻譯