温特黑文湖泊羣羅德威套房旅館

The Front Desk there is awful. They are very rude. You asked for their name. They will not tell you you asked to talk to management and they won't let you talk to management. They said they don't have no number for management and they won't even give me their real name. They said they don't have to, and I paid the dog fee every day my dog got some dirt on her feet and got on the bed and there was like paw prints on it but when they came to change the bed lines, they kept my deposit because they said they have to send those out to get them cleaned. It was just dirt. I could've got it out but they made a big deal about it and they kept my deposit of $150 because of that

It was awful they are very rude and not helpful!

El personal fue muy amable , pero las habitaciones están un poco descuidadas pero por el precio que pagué está aceptable para pasar una noche

El lugar muy viejo

We booked through *******, but when we arrived the staff said they couldn’t find our reservation, leaving us stuck at the front desk with no urgency or explanation. Extremely unprofessional. The room was dirty, smelled bad, and clearly hadn’t been cleaned properly. The bed was uncomfortable, and there were roaches comings out from the sink. Staff was dismissive and unhelpful, and the amenities didn’t match what was advertised. Not worth the money or the stress. Avoid this hotel.

Convince of having IHOP walking distance for dinner and breakfast, the room didn't feel clean seen strangers hair stuck to the shower curtain, some type of bug on the roof in the bathroom, also poop stains on back of toilet behind the seat . Got a $150 hold deposit on my card I didn't know about upfront which was an unpleasant surprise. when booking through ******* had no mention of deposits, it did get returned a few days later.

Only one toilet paper and the front office staff was rude and 150$ down payment was outrageous

Rooms are disgusting! Not as pictured. Walked in and there was a dead roach inside the glass of the microwave. Asked for a different room and they claimed they could not accommodate. The manager who lives at the hotel made it seem as though it was not a big deal because the dead roach was inside the glass. We had to ask them to remove the microwave and give us a new one. Food Stain on walls (that could easily be wiped), asked for new bedding, and was ignored. Found two white stains on comforter and stain on sheets, big stains on curtain in the room, crumbs under couch, hole in the wall by the window and to top it all off guy in the front desk had the nerve to get upset with us because we wanted to leave after showing him a video that there was 2 live roaches crawling on the wall and counter by the cups/coffee machine. I don't know why they would work so hard to build a business just to not care about it and try to SCAM others out of their hard-earned money. If you were thinking about booking with Roadway Inn, don't! Drive a few more minutes to Best Western Plus or any other establishment. You are probably better off sleeping in your car.

No table and chairs, and No couch or living room chair, 1 swivel chair with some counter space near the television. No light over the sink for the bathroom. Other than these few items, a very pleasant, quiet stay.