I made a reservation for a partial sea-view family room for five nights following my wife's eight-night stay. We were downgraded to a room without a view, despite my booking confirmation clearly indicating a partial sea view. The hotel claimed no such rooms were available. Furthermore, for a significant portion of our stay, we lacked hot water for showers, a fact confirmed by the reception staff. I contacted Trip.com to report this unfair treatment and apparent misrepresentation. Only after this intervention were we provided with the correct room and hot water service.
I do not recommend this hotel. I saw their concierge help all guests of other races but refused to help me with my 6 pieces of large luggage. This hotel has treated us differently because of our race, and furthermore, the lack of proper ventilation, closed windows, and crowded breakfast room created a significant health risk, posing a potential medical emergency. Consequently, we avoided breakfast following my illness after my third visit.
I paid for a different hotel and will be staying there moving forward.
顯示更多
翻譯
6/15
Jana.b
海景行政雙人床房 禁煙
入住日期 2025年2月
夫妻/情侶
17則評價
2.7/5
發佈於 2025年2月8日
This is a budget-friendly hotel right on the beach. The bed was soft and comfortable. The breakfast didn’t have a lot of options. The rooftop pool is cool and has a nice view, which is a plus. However, there was a strong smell coming from the bathroom drains that was quite off-putting. On the positive side, the bedding, linens, and towels were clean. Overall, it’s a decent option if you’re on a budget for a short stay and want a great view.
翻譯
Travelers; Family
海景行政三人房 禁煙
入住日期 2025年2月
家庭旅遊
8則評價
4.7/5
優秀
發佈於 2025年2月8日
Location is amazing as in facing the sea. . ten steps and ur on the seashore already. Some.people are playing.volleyball in the morning. Pool upstairs is great too. Price is thr cheapest in the area. Dont expect a five star room tho. Decent and always fully booked. Staff Ms.Minh is pretty and helpful. Will come back in future.
翻譯
Iana Shutova
高級雙人床房 禁煙
入住日期 2024年12月
夫妻/情侶
18則評價
5.0/5
傑出
發佈於 2025年1月18日
Я до сих пор не могу поверить, что за такую смешную сумму (10$) удалось снять номер в отеле на первой линии моря с завтраком. Кстати , завтрак был в формате шведский стол и ассортимент блюд очень большой для Вьетнам, много европейской кухни. Комната огромная, с большой двуспальной кроватью, просторной ванной комнатой, вместительным шкафом, рабочей зоной. Единственный минус — отель далеко от всех городских мест, почти час пешком
The overall cleanliness of the hotel was acceptable. One of the property’s best features was its beachfront location, which made it easy for us to enjoy a day at the beach.