SANDALS LILY HOTEL Reviews

Nice hotel, generally within 500 meter radius you can find everything, from cafes to pubs to the night market & shops. Breakfast is generous. Staff are very polite, helpful & friendly. It's a tourist hotel so be prepared for noises & loud conversations . Not the hotel fault, just the guests. We had a room next to the lift & we didn't get to sleep due to the noises from guests talking & laughing & hauling luggage. Also sounds from the streets till wee hours because the window is not soundproof. So do ask for room that's away from the lift area & not facing the street. Everything else is fine.

I was surprised that the room was really small, and the bathroom was so small that it was difficult to move, but the bathroom was pretty and clean, so I paid for it. The view is surrounded by messy roofs~ I don't know what the other rooms are like. There is no explanation about the restaurant and Wi-Fi. No tissues in the room other than toilet paper There were only 2 long towels and 2 small towels in front of the sink. There were no regular towels. Also, there is nothing to eat for the unexpected breakfast. Fried egg with rice noodles, nothing else to eat In the end, I requested a free hotel pick-up service provided by the bus to Nha Trang, but it was not done properly, so I took a taxi. They said they would contact me when the pick-up came, but 40 minutes before the bus time Since the bus cannot come due to traffic and cannot be picked up, it seems that the taxi was intentionally made to take a prepared taxi. When I went to the bus and asked, he said no. I haven't been to many good hotels. It was the 4th hotel I visited this year, and it was the worst. All other hotels are 4-5 stars.

This hotel has a beautiful and large lobby. Everything here is big and clean. We stayed 2 nights in this comfortable hotel away from the hustle and bustle of city, but within walking distance to the lake and vibrant night activities in central. Our 2 rooms came with private balconies providing nice city views. The rooms were clean and bright, with very comfortable beds providing a good night's sleep. Our ala carte breakfast was delicious with local and western cuisines. We love this hotel because of the excellent services provided, notably by the front office staff. They were helpful, cordial and speak good English. A unique experience indeed - the hotel prepares and brews tea at it's lobby where guests can watch and sample the aromatic flavour of it's premium brand of DOIDEP Vietnamese tea. What a joy!