普萊諾 - 北達拉斯伍德斯普林套房酒店(WoodSpring Suites Plano - North Dallas)

Not-so-good. Our room was not ready and we arrived at 4pm. My wife had to help the poor cleaning lady get our room ready. She was super nice though. No shower curtain, toilet did not work properly, water pressure in the bathroom room was very weak and no ice machine provided. Overrall it was ok. But probably not going to stay again.

We ended up getting a refund and not staying here. We booked a non smoking room with 2 beds. Checked in unloaded all of our stuff and got to the room to find only 1 bed. Went back to the front desk, got a new room which reeked of smoke. We received a refund and found another hotel

No me gusto el olor de la habitación, a las 9 am me tocaron la puerta para el check out cuando es a las 11 am y no me gusto el trato en general de los empleados

Nice hotel, everything was clean. The staff very friendly, comfortable bed. The only thing I didn’t like is that there’s a lot of different odors from the people that cook in the rooms.

I didn’t stay there but got it for a family friend. I stayed there myself between (rental) houses twice - also the Las Colinas/Irving/TX location. It’s the best “apt-hotel” I’ve ever seen; a manager 2 years ago said some chain was buying it and I was actually dismayed bc the other extended-stays in this HIGH END AREA are dumps, a lot of *****, “escorts,” 12 people sharing space usually little kids - ugh. WSS is a great size bc you get privacy but NOT huge families who would be able to get away with disturbance. It’s also pet-friendly so my Senior Dad & cat have stayed when home needed repairs and I have dogs. I think it’s a “best kept secret” which I’ll share because I’m trusting WSS to NOT let the review I’ve written change it’s truth and validity!

Place smelled … smoking had been done in a non smoking hotel …. Had to leave early … entire hotel was nasty … and noisy

It was a bad experience. Not only they did not provide us with the type of room and bed we reserved but the room they gave us was not locking properly, WiFi service was not working, and the room is not even carpeted. We had to leave the hotel in few hours.

I recently booked a stay at WoodSpring Suites Plano - North Dallas through *******, and my experience was nothing short of a nigh**are. The issues encountered were so severe that I feel compelled to share my experience to warn others. Upon check-in, the reception provided room keys for allegedly vacant rooms, only for us to find out that they were already occupied by permanent residents. To our disbelief, the property appeared to function not just as a hotel but also as a residence, complete with a school bus dropping off students who apparently live there. The pervasive smell of an illegal substance and the presence of dead insects throughout the premises were beyond unpleasant. These conditions not only deviated drastically from the advertised description but also raised significant health and safety concerns. Despite our reasonable request for a full refund due to the misrepresented information, the hotel staff adamantly refused. This left us with no choice but to book an alternative hotel at additional expense just to salvage our trip. I am baffled as to how WoodSpring Suites Plano - North Dallas is even listed on *******, given the glaring misrepresentation and substandard conditions. My advice to fellow travelers: steer clear of this establishment unless you're willing to risk your well-being and waste your money. This experience has not only soured my perception of WoodSpring Suites Plano - North Dallas but has also left me questioning the reliability of booking p

Hard working staff, based what i obseved. Only issue and concern is no staff after hours, have to call in if you check in really late. I would give higher overall, but for most part they do what they say they will do. For example, this is the only hotel to fix stuff when things do not work. Other hotel where i stayed for long period ike 6 month never fix it ams some other hotel thevsame bad experience. I keep getting bad rooms in texas, except this one.