智選假日套房酒店達拉斯西(Holiday Inn Express & Suites Dallas W - I-30 Cockrell Hill)

Все отлично, сотрудники молодцы, завтрак как у всех.

The entire stay was exceptional and the food was scrumptious.

We stayed three nights to attend a Cowboys game. The property was clean easy to get to, right off I30. It was quiet. Plenty of food choices nearby and a Walmart across the main road. A good mid way point between Arlington, Dallas and Fort Worth. Plenty of hot water, a little kitchenette,with coffee maker, microwave, refrigerator, sink. Bed was comfortable.

Called Holiday Inn before booking to confirm that there would be breakfast, that the pool would be open, and that the hot tub would be hot. I asked 3 times to be connected directly to someone at the property. Gentleman assured me that everything would be working and that the hot tub would be hot. He said he would get a pop up alert if the hot tub was out of service. We are here to celebrate 3 year old birthday. He wanted to swim. Deborah at the front desk informed us that the hotel is undergoing rennovations and that this is an on going problem. She can confirm that we were unable to enjoy the hot tub. It is way to cold.

The room was nice and big. Loved the couch and chair to sit in and not have to sit on the bed while watching Tv. Only issue we had was the key cards on the room doors did not work, went back to desk and asked to redo them and then still had an issue with them working.

We got there and the pool had about 40 people in the pool area. When we pulled and parked, two other cars pulled up and about five people came out of each one and went in the door from outside into the pool, which was just wide open. They were drinking and had music up and had the whole area just taken over. It was very uncomfortable. We had chosen this hotel because it had an indoor pool for our kids to swim. When I walked in to speak to the front desk it took 15 minutes for the front desk person to come to the front. I had to call the main number whoops guess called the office. When I addressed the ye front desk lady,Marian, about the pool, she just said oh and when I asked if they were all guest she said well all someone has to have is a key for somebody to get in. I said so they don’t have to be an actual guest??? She didn’t answer. she was unwilling to go check on them or to tell them to turn the music off. I was very disappointed. We ended up just going home with our two kids at night.

Bueno cuando entre al cuarto se encontraba la cama como si alguien se hubiera acostado antes y la llave estuvo fallando todo el tiempo

Hot tub was closed and out of order and it’s is the only reason I booked this hotel