I am writing to express my deep concern about my recent experience at your property and to request a refund for my reservation. My stay, unfortunately, was marked by a series of alarming incidents that compromised my safety and overall experience.
Upon arriving at the property at 11:30pm, I quickly realized that it was an apartment building rather than a traditional hotel. The atmosphere outside was unsettling, with people hanging out and drinking, creating an uncomfortable environment. The valet parking, located at the back of the building, proved to be an additional challenge as the attendants hesitated to accept my car due to my lack of a room number. Despite numerous attempts to reach the contact number listed, I received no response, leaving me frustrated and concerned about the lack of communication.
When my car was eventually accepted and I proceeded towards the main entrance of the building, I was confronted with an extremely distressing sight. A person was engaged in inappropriate behavior by the roadside, creating a deeply uncomfortable and unsafe situation. I felt extremely vulnerable, forced to walk faster while carrying all of my luggage.
Upon entering the building, I searched extensively for any instructions or room number information, I had to make the decision to leave and find another place.
翻譯