No elevator access to where the residents stay. Had to carry all my bags up a flight of stairs along with my family after driving for 15 hours. And then had to walk across the entire site of the hotel because there was no elevator access to where my room was. They have carts at the door to allow you to bring in all of your stuff but then you have to take it all off the card and carry it all up a flight of stairs. All while the staff stares at you and smiles. The beds are atrocious and incredibly uncomfortable. Half the electronics in the room don't work. When I asked for some towels, they never showed up. When I tried to go down in person to get them, I was told to wait in my room. This place is the worst. Only stay here if you have no other option
翻譯
Dave
入住日期 2023年10月
家庭旅遊
2.0/5
發佈於 2023年10月31日
The woman at the front desk was pretty rude. She had a head scarf on and showed little interest in helping us. We ended up going to the other receptionist and got the help needed.
We booked a month prior and I we could have paid ALOT less if we waited until the day of the book instead.
Rooms are damp and have out dated furniture.
The lounge, pool, coffee shop and fitness areas were all very nice and helpful staff.
When I first got there I guess the room I was in was a part of the hotel with no stairs, fine great it’s only the second floor I just want to get into a bed. I’m staying in a hotel because my father is dying I live 2 hrs away so I’ve been staying in hotels a lot. They give me the keys I head to my room, never ever heading to my room it was like you were stuck in a fun house. I thought I was on an episode of survivor. I’m talking to myself walking. Finally 12 hours later in the middle of nowhere the keys don’t work. But, it took me longer to find my way back to the desk. In the end I did end up with a very questionable room one picture attached that was going all down the night stand. Bathroom floor were disgusting, I have a huge fear of bed bugs at this point I said f it and just crashed.