新曼荼羅酒店（金色水療&度假村）

新曼荼羅酒店（金色水療&度假村）的評價

新曼荼羅酒店（金色水療&度假村）

coochbehar road, near himalayan nursery school, Limbugaon, 大吉嶺, 西孟加拉邦, 印度查看酒店詳情
新曼荼羅酒店（金色水療&度假村）
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新曼荼羅酒店（金色水療&度假村） 的真實住客評語

9.0/10
非常好
6則評價
真實評價
位置9.0
設施9.0
服務9.0
衛生程度9.0
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所有評價(6)
正面評價(3)
負評(3)
訪客
入住日期 2024年5月
其他
4.0/10
發佈於 2024年6月20日
We stayed at 'New Mandala (Mahalsha Spa Resort)' during our trip to Darjeeling on June 6th and 7th, booked by our travel agency. Unfortunately, we encountered several issues: 1. The bedsheet was dirty, and the hotel PABX system was not working, requiring us to go down to reception to report it. They arranged a sheet change but didn't fix the PABX during our stay. 2. The premium room felt damp and wasn't up to the mark. 3. They didn't provide replacements for toiletries, coffee/tea sachets, or towels during our two-night stay. 4. Staff responsiveness and politeness were lacking. At checkout, they stopped us in front of others, claiming our bill was unclear without verifying. 5. No assistance was offered for carrying our luggage down the hill. On the positive side, the food quality and meal times were good, and the hotel is conveniently close to the market. Overall, our stay at New Mandala (Mahalsha Spa Resort) was below average.
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訪客
入住日期 2024年4月
家庭旅遊
4.0/10
發佈於 2024年5月19日
Their staffs are really helpful and my kid enjoyed watching the TV channels, but this hotel will never give feeling like a hotel and you can forget about a feeling like resort once you checked in there. Please do not opt for breakfast. In case staying there, better you walk and have breakfast at mall. Restaurant really needs to be taken care of ***** with the facilities of rooms. People keep shouting throughout the night. So in case planning for Tiger Hill next day, better be aware. You can't trust their wifi.
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訪客
入住日期 2024年2月
家庭旅遊
10/10
傑出
發佈於 2024年2月29日
Overall it was a great experience. I visited with my family. Will recommend this hotel. I visited in the month of march.. We enjoyed.. The food quality was also great. We had MVP plan and we did not have to go outside for the quality food.
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訪客
入住日期 2024年2月
其他
10/10
傑出
發佈於 2024年2月29日
Our stay at nee mandala hotel was satisfying . We want to Thank entire team of staffs for making our stay beautiful and peaceful. Service was Good . Hotel is located in Good place which is near Mall Road. We will visit again and stay here.
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訪客
入住日期 2024年2月
其他
8.0/10
很好
發佈於 2024年2月29日
Visited with friends hospitality service by Mr.selim was very wonderful you can visit this place with your family too. Food was also very good and they are always there to resolve your problem if you have any.
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訪客
入住日期 2023年11月
其他
2.0/10
發佈於 2023年12月16日
Stayed here from 27th March 2023 7pm to 29th Early morning 5am. Positives - Hotel was walkable from many good landmarks like Capitol Hall, Clock Tower, Mall Road, Chowrasta (Chowk Bazaar), Statue of Bhanubhakta Acharya. But there were many hotels around same location. Negatives - 1. View was completely blocked. What the point of booking a hilltop hotel in such a case. 2. Absolutely Zero ventilation. Window pans were tied up. We could not even open the windows. What the hell! 3. No electricity on 28th morning. No power backup. Hence, no water supply. 4. No water backup. No water even for brushing. Water came when power came back. We got very late in getting ready. 5. Food was below average. No varieties. No ambience. Whats the point of buffet when you have nothing to choose from!! 6. They gave pic of Terrace view on their website. But terrace was closed most of the times. Total waste. 7. Staff was ok. But not that welcoming, like we had in Sikkim. 8. I would never visit this hotel again. Overall rating - 0/5
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