Staybridge Suites 長椅的評論

There was a fire at the hotel and we had to evacuate (not hotel's fault). Many hours later when they were resetting the fire alarms, they went off because the staff who was supposed to push a button wasn't doing what they were supposed to, amd woke everyone up. We stayed there hoping to be able to sleep peacefully, but that didn't happen.

The hotel was a lot more run down than I expected for the price. Lots of things falling apart. Our dishwasher for example was barely attached and when you opened or closed it you could basically pull it out of the wall. Also the door into the bedroom BARELY cleared the bed. You had to squeeze between the bed and the wall to make it to the bathroom - that wasn’t the situation in all the rooms, but it was in out 1 bedroom with 2 beds. The hotel wasn’t necessarily dirty, but it didn’t seem super clean either. There were several very rowdy kids parties (which isn’t in the hotels control) but there were WAY more people in the pool than allowed and management didn’t seem too concerned about the safety rules being broken (we went swimming the next morning and there were 8 kids, probably 10 and under and zero adults around). There were also kids running down the hallways near midnight and it didn’t seem like management was doing anything about that either. The breakfast was good - lots of options! And the location was nice.

Keys wouldn work , was stick outside with a baby . The doors to hire where locked , night /day auditors very unprofessional, general /assistant manager very rude to us. Won’t book this hotel again

Would not recommend this hotel to anybody they said the pool was working when I booked and when I got there it was closed so I couldn’t even stay and they still charged me

At check in time rooms were not done for people to check in to them, management was rude when discussing the issue of not having rooms done by check in time. Not friendly staff at all

Fantastic place for families. Games, pool, and hot tub were clean. Hot breakfast was great. Will stay again.

This was honestly the best hotel experience we have ever had! We were a bit slow getting checked in due to staffing issues, but that was totally made up for! The hotel also offered a mingling hour with drinks and appetizers. And the room really made it feel more like home than a hotel. Over all 10/10 will recommend to friends and family, and we will definitely be choosing Staybridge for our next stay!

It was within walking distance of the venue for an event we were in town for

Had to go to the front desk twice to report a very loud party next door at 1:15am to 2am.

At this hotel, it was not so good. The first room I was in, there was mold in the shower and other things that made me ask for another room. When moved to another room, I lifted up the toilet seat and it was stained. They asked if I wanted to move to yet another room, and I felt like I'd I moved to another room. I would've went to another hotel. They were nice and changed out the toilet seat right away. They also informed me that the issues with the first room were being attended to right then. However, I would still not stay at this hotel again due to the condition of the rooms unless they upgraded them as they were kind of outdated.

The Stay Bridge was a wondeful experience. The front desk staff had great customer service. The room was nice and clean. Very accommodating. I have definitely referred others. The price is great!

Staff very helpful in making minor adjustments to our reservation. Enjoyed our stay. Just an overnight meeting place with family 1/2 way between Nebraska and Michigan.

Carpet in room was ripped or fraying in several areas. Caulking around bathtub was dirty and looked very unprofessionally done. Even with new batteries one tv remote did not work. Went to breakfast at 830 and they were out of regular coffee and not making any more. We had made a future reservation and decided did not want to stay there so cancelled future reservation and made new reservation at hotel next door.

Everything was great. One of the nicest hotels we have stayed in for our weekend getaway. Staff was super friendly had there was an amazing breakfast buffet. Loved the pool as well.