Everything was found to be very difficult from the moment we entered the premise, staff telling us one thing, doing opposite. Overall very costly stay for the experience we had, simple requests aren’t fulfilled
翻譯
訪客
2023年12月27日
كافة الخدمات متوفرة سوء كانت اقامة عمل او للاستجمام والراحة. الجموقع غاية في الجمال والخدمات ممتازة والمطبخ متنوع بين الهندي والاسيوي ومختلف الاطباق العالمية. الحلويات مميزة ولذيدة ومتنوعة واطباق السلطات شهية ومدهشة ومبتكرة.
翻譯
訪客
2023年12月9日
The awsome experience in the having food in the mid air. My family enjoyed a lot. all staff are very supportive and excelent service. mention names Gaurav/Pardeep/Kiran/Tushar & all team thank you so much
翻譯
訪客
2023年12月10日
Hlo dear hyatt team we are very thankful to all of you for your lovely hospitality specially Gaurav ji thanks to you for your amazing service we will always remember our this trip and your hospitality going with lovely Memories
翻譯
訪客
2023年9月26日
Awesome hotel in uttarakhand to much supportive hotel staff. Chef Sunil parathas is very delicious and greet like a wow. Amazing food cleanliness nice staff with friendly nature. Chai pr charcha is fantastic activities love it. Thanks Hyatt Regency Team
翻譯
訪客
2023年8月11日
Destination famille, ou couple. Hotel assez bruyant, peu recom***dé pour solo ou wellness. Très beaux buffets variés à chaque service. Personnel très serviable et sympathique. Mention particulière à Rahul , qui travaille au restaurant Range ( rez de chaussée) . Chambres parfaites ( je recom***de celles qui ont un balcon). Pas de grand jardin pour les promenades dans l'hotel, mais des parcours à proximité.
翻譯
Rohit
2023年6月28日
Overall a very poor experience at the hotel.
Guests from nearby rooms making noise past 10 p.m. followed by maintenance work being carried out well past 12 midnight. This occurred on 2 nights of our short 3 night stay. The hotel staff including the General ***ager and his Deputy are not aware of what works were happening in the hotel. (attached picture shows work being carried out in nearby rooms)
It took 20 mins to get a beverage after an order was placed at the sky bar (in addition, the bar does not have drinks that are listed on their menu).
When a la carte food was requested to be delivered to the room, we had to chase up why it was not done - an hour after the request.
The ceiling at the Regency club collapsed while having lunch due to water ingress and water was continuously dripping from the roof. It was lucky that we were sitting a table away or serious injury could have occurred.
A lot of lip service is promised by the ***agement but in reality there is no idea of hospitality whatsoever.
It is not a 5 star hotel by any stretch - a 2 star with amenities at best.
Understaffed with the number of guests they have and their pool is best to fit 20 people in a hotel that has over 100 rooms.
Having spent 2000 USD, this is by far the worst hotel experience we have had as a family. The Hyatt brand used to represent some level of service and hospitality but this hotel goes a long way to taint it and is a real shame. Would strongly advise against staying here at all.
翻譯
Shaswat S
2024年4月9日
Food is very good here and ice cream also. Staffs are very polite in behaviour specially Mohit. The location is great, nestled in mountains. The ambience and atmosphere was catchy. A great experience infact! A must to visit during any planned vacation!
翻譯
ghoomnechalo
2024年3月15日
Place is amazingly relaxing , magnificently beautiful and the food is simply delicious be it veg or non veg. Great place to unwind Highly recommend Hyatt regency resort and spa for holidays. I could not find any con that I could mention over here.
翻譯
住宿政策
入住及退房時間
入住時間:15:00後
退房時間:12:00前
前台辦公時間:全日24小時
如欲辦理入住,請提前聯絡住宿
小童政策
此酒店歡迎任何年齡的小童入住。
如0至12歲小童不需額外床位,可免費入住。
嬰兒床及加床
所有房型均可加床及加嬰兒床。
總額不包括加床及嬰兒床的費用,且必須於酒店支付。
年齡
費用
2歲或以下小童
每人每晚 INR 2,500.00(約 MYR 141.91)
新增嬰兒床:免費
3歲或以上小童
每人每晚 INR 2,500.00(約 MYR 141.91)
早餐
形式自助餐
年齡
費用
成人
INR 1,002.13(約 MYR 56.89)/人
總額不包括額外早餐費用,請於酒店另行支付。
顯示更多
住宿簡介
開業年份:2022
客房數量:168
位於台拉登,2021-12-31開業的凱悦酒店德拉頓度假村和水療中心,將是您旅途中的不二選擇。著名的景點Jwalaji Temple (Benog Hill)、Bhatta Falls和Shri Parkasheshwar Mahadev Mandir均可步行很短距離到達。從酒店到Ramakrishna Ashrama Temple遊覽很方便,Robber's Cave, Gucchu Paani和Luther W. New Jr. Theological College也均在附近。
所有極具特色的客房都配備有熨衣設備、房內保險箱和空調,讓您感受到更加貼心細緻的入住體驗。有飲水需求的旅客,酒店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外,配備有拖鞋和吹風機的浴室是您消除一天疲勞的好地方。酒店設有酒吧,您可在這裏放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Infamous Ale House And Bistro(其他中餐)、Genesis Cafe & Restaurant(印度菜)和Mirabilia Restaurant & Bar(意大利菜)期待着您的光顧。