Holiday Inn Express 德拉諾HWY 99(Holiday Inn Express Delano Hwy 99)

Everything was great the room was great my girls loved it there I have no complains. Just one thing for the price and the place they should have better breakfast then the one they have actually..

I was in for one night. An I had to depart early and the morning. When I jumped in the shower I was standing in my own filth. The shower drain was clogged and when I called the front desk all he could say was I can’t do anything about it. By the way it was room 142. It’s probably not even fixed yet for the next occupant

Disgustingly dirty. Carpets had red stains and smelled like a mixture of gross substances. The hotel room had not been cleaned but it was late and we weren’t able to see everything until the morning. Wadded up tissues that had been wet were stuck between the bathroom mirror and wall. Hot tub looked like it hadn’t been cleaned in over a year. Cockroaches in the lobby. I don’t advise anyone to stay here. I spoke with the manager in the morning and his only reply was that the carpets were being cleaned a few days after our stay, which was of no help at all. I will be calling their corporate headquarters and reporting the manager with pictures of the entire property. Absolutely gross and disgusting.

We had a good time even though my husband was not feeling good. We only went on the trip because ********** gave me the run around on getting a refund. I had even called the Hotel myself and they asked me who told me my reservation was not refundable. I advised them that ********** did. It sounded to me like the Hotel would have refunded me but ********** made it difficult since the reservations were through them telling me they would make a decision within 72hrs. Needless to say I’m very disappointed with **********. I’m sure if it was one of your family members you wouldn’t have hesitated to give them a refund. I will from now on contact the Hotels in the future directly since they seem to be a little more compassionate. I do have to say that the staff at the Holiday Inn in Delano were exceptional and helped me in any way needed knowing my husband is disabled & not feeling good. I give them a 5 star ⭐️⭐️⭐️⭐️⭐️ review. As far as ********** my rating would be a 0 - 1

The sheets were dirty and there was a big brown stain on the mattress

Very clean hotel with accommodating staff. Minor maintenance issues were— loose bathroom faucet and very drippy shower, both reported to desk at checkout. Recommend this hotel for convenient restful stop on trip down Hwy 99

The staff and check in process were winderful. Very friendly and helpful. Our room was cery comfortable. There was a lounger chair in the room that we coukd not ir did not wish to use because of unsightly stains, hence the reason for the lower rating for cleanliness. There was also a hole punched in the wall of the shower. Location is good. Room was quiet. Good coffee in morning.

This place has to have been the worst Holiday Inn I have ever stayed at. When I checked in, the front desk looked great! It was nice and cleaned. Our room was located near the back entrance. Once we were in our room, my daughter went to go turn on the light, there was a live cockroach and my Husband immediately killed it. The next day, we went out have breakfast, and it was terrible. The toaster was broken with old bread in it, the muffins were so dry. The orange juice was so diluted and tasted horribly. There was no coffee, we had to ask for some. There is was no pancake batter, we also had to ask for that. Once we were done, we proceeded to the back to go to the store, and that’s what when we found 3 more live cockroaches. I will not be staying here again and I would recommend if you are thinking about it, to not stay here.