哥倫布福朋喜來登酒店-寶來(Four Points by Sheraton Columbus - Polaris)

The entire property was going through a total renovation. Received an email the day of travel. Nothing we could have done. Employees were fine, but this hotel should not have been open. Expected more from this chain. Was surprised when I got such a good rate for this hotel. Found out why when I got there.

Place is under complete renovation and should not be offering rooms. I was given a "renovated" room, the renovation team must have been a cheap one. Shower handles loose, door missing screws, horrible furniture, bed right nest to a/c unit, matress smaller than box. Was there for 1 hr and left in the middle of the night

Hotel was undergoing renovations so many of the amenities were not available to us when we stayed. Hotel also didn’t have tv service at the time we stayed.

This place was horrible. Elevator was iffy on whether I'd make it to the 4th floor. Almost every amenity listed was unavailable because of renovations. TV service did not work. To top it off, I was double charged and keep getting the "it is a hold only" from staff members. The hold processed as a payment and now I have to get a refund. I only booked here for the Tesla chargers. Thankfully, they worked.

Between the renovations and lack of amenities this place should be a no go for any future visitors. Worst hotel experience I and my family have ever had. Screws and wall/ceiling debris all over the floor. Unreliable workers that say one thing then lie to cover their own butts. Reno’s at all hours of the night. A elevator that wasn’t up to code. They should have shut down for the renovations and not open back up. Worse experience of my life. Will do everything in my power to make sure my friends and family never experience this place. I’m not the type of person to leave a bad review but I can’t come up with one nice thing to say about it.

There was no accommodation for the pool. The building was being renovated. It looked unsafe. So many safety hazards. The elevator was scary. I would’ve never booked had I known the hotel was under reconstruction. This hotel should be closed until they finish. I feel like I was put on the floor that was very unsafe

Probably should have been closed for the renovations. The elevator felt extremely unsafe. The walls and ceilings showed signs of major building shifting. Also, no privacy due to the joining room doors. You can hear every word. The main door didn't want to easily shut. It's probably time to tear down and rebuild by the looks of things.

Even though breakfast lounge and 3rd floor were under construction the property was quiet and clean and rooms were large. Nice spot.

There was construction during my stay which was not expressed to me upon booking my stay. Very inconvenient and the Wi-Fi was down which effected my work. Just overall bad experience