德克薩斯達拉斯 - 科勒尼希爾頓歡朋套房酒店(Hampton Inn & Suites Dallas-The Colony)

Cuando abrimos la puerta, se sentia mucho el olor a cloro pero realmente estaba todo muy limpio. La habitacion es espaciosa, comoda y moderna, muy limpia y los colchones suaves. I like It. Volvería de nuevo.Uno de los mejores Hampton donde me he quedado.

The property was close to Frisco and shopping. A ton of restaurants in and around Grandscape was a plus.

Breakfast was delicious. Beds were comfortable. The hotel was clean and was in a great location. Only thing was there was not good water pressure in shower and sink but that was tolerable. Everything else was great. Been a heated pool.

Great location, close to restaurants and other attractions. Hotel was clean and staff was friendly.

Omar was very friendly and eager to assist. It took 30 minutes to check in as he was the only one helping people. Another staff member was also at the desk, but didn’t help. New TV in the room. We had sound but no audio last night. Omar was able to fix it then. This morning, the TV continued to turn off when “Live TV” was selected. The hand-held shower faucet also didn’t work. It just trickled.

The bedroom desk chair height adjustment was broken and the front desk did not offer to exchange it when I informed them of the issue. The decor was awful, and the water limiter on the bathroom sink was inconvenient & there was not enough toilet paper in the room. Also the people in the room above mine were extremely noisy the whole night; depriving me of any chance for a quiet restful sleep the entire night. If I was a diamond member, I would expect a full refund!

The woman who checked me in was so pleasant and kind! The room was clean and comfortable- perfect for working and relaxing. Breakfast was great too!

The bathroom and hallway smelled like sewage and the door on the bathroom would jam up and couldn’t be opened unless someone outside the room opened it. I spoke to the front desk and they told me that is the way the door works. I also asked for someone to come check on the smell from the bathroom, but no one ever did. For these reasons I wouldn’t recommend this hotel.

When we got into our room it was like an ice box. The thermostat was blank and non responsive to button presses so we went back down to have the room changed. The front desk lady first told me that the thermostat was motion sensitive, but I told her I had been in front of it pressing buttons to no avail. She then grabs two batteries and offers them to be telling me how to change the batteries! In my hotel room! I was flabbergasted but repeated that I wanted a new room, not to do maintenance for the hotel! We got a new room and everything was fine but I couldn't believe that she thought it was perfectly okay to ask a paying guest to do maintenance for them!