Upon arrival, the welcome was genuine. It didn't give you that uppity, too posh feeling. The valet was pricey but much better than self parking. We were greeted with a glass if champagne upon checkin. Checkin was smooth with no waiting. Our balcony room was nice and clean. It was a bit of a walk. The hotel itself is a lot bigger than it appears to be from the outside. The ballroom and conference rooms are spacious and equipped. Love the fireplaces throughout facility. The pools are beautifully done especially one being at 85 degrees in the winter time. It was sunny and cold but families were enjoying the heated pool. The lobby bar, the restaurants and the fire pits give you that scenic, rustic, resorty style all while being right there on Frisco, TX. Can't wait to return in the spring/summer.
訪訪客Valerie at the front desk was so welcoming, efficient and helpful. Made me feel right at home and really grateful that I chose your hotel. Lobby and elevator were very clean as well as the dining area. Breakfast was appreciated as well. Room was comfortable and clean for the most part. There was some scary brown liquid drips on the wall next to the bed, so not perfect, but overall I would still recommend.