I made my reservation for Ember Hostel Nov 13 to 15, received the email confirmation, that the reservation is made and I will pay upon arrival, I had a redeye flight from NYC, arrived at the airport around 130am and made it to the Ember about a little after 3am, walked in and there was no attendant, a sign was posted that the person will be back in 5minutes and if need assistance ring the bell, which I did, waited and walked around the lobby area, there was a person passed out/sleeping in the common area, out cold, not sure if he was a guest or one of the staffer, after a few minutes went back to the front desk and rang the bell again, at this point another guest was also in the lobby area and also rang the bell, 3 times and no one showed up at the desk, I sat down next to the vending machine and waited a few more minutes, it was getting close to 4am and at this point I booked another room at Days Inn a few blocks away. I called their number the next day and left a message, no call back, and had also checked my account and I was charged $94.51, I have their emails that said it was a reservation and payment will be made upon arrival. Not a very good experience.
翻譯
