丹佛櫻桃溪萬楓酒店的評價

來自住宿之回應: Greetings 362shaynap, it is very concerning to hear about your experience. The well-being and comfort of guests are very important, and the hotel follows strict protocols to ensure the highest standards of cleanliness and guest satisfaction. The situation you described will be thoroughly reviewed. Thank you for bringing this to attention.

來自住宿之回應: s0c0rr0eg, it is concerning to hear that your recent visit did not align with your expectations. The hotel is constantly working to improve interactions and ensure guests feel valued. Any issues with room upkeep and amenities are taken seriously, and efforts are always underway to enhance the quality and comfort. Your feedback is invaluable in these efforts.

來自住宿之回應: CVokes, Thank you for your feedback. Our team values our guests’ experiences and will review your comments about the room decor and breakfast offerings for future improvements. The hotel aims to provide comfortable and functional accommodations, and your insights help us understand where we can enhance guest satisfaction. Your remarks about the parking charge are also noted. We hope you will reconsider staying with us in the future to see how we’ve addressed your concerns.

來自住宿之回應: Hello Brigitte, Thank you for sharing your feedback. It is good to hear that you found our team members friendly and efficient during your stay. Your comments about your experience have been noted, and we will use them to strive for improvements. We appreciate your insights and hope you reconsider us in the future. Safe travels.

來自住宿之回應: alpw, Thank you for taking the time to provide detailed feedback on your experience. The maintenance and cleanliness issues mentioned will be reviewed to ensure improvements where necessary. We understand that a restful sleep is a priority, and our team will look into the concerns with the bed. Your comments about the breakfast area will also be considered. We hope you give us another chance in the future to provide a better experience.

來自住宿之回應: Paul, we appreciate your feedback and taking the time to review your stay. It's unfortunate to hear about your disappointment with the experience. We continuously strive to provide a comfortable and satisfying experience for our guests, updating our property and amenities as required. Issues with the breakfast and your room's infrastructure have been noted and we'll look into such matters with earnest intent. Our team constantly works to make our guest experience better each day. We're sorry that this time, we weren't able to meet your expectations and hope you'll consider giving us another chance in the future.

來自住宿之回應: It's disheartening to know your recent stay did not meet your expectations. We appreciate you voicing your concerns, especially regarding the condition of the hotel and the cleanliness of the linens in your room. Regular upkeep is important to us and we strive to provide a consistently clean environment for all our guests. With regards to the stain found on the sheet, this is most certainly not representative of the standards we strive for. Rest assured we will investigate this matter further to prevent such issues from happening in the future. Your feedback is greatly appreciated and helps us improve. We hope, in the future, we'll have an opportunity to provide a stay that better aligns with our high standards and your expectations.

來自住宿之回應: TiredWorldTraveler, it's disappointing to read about the various inconveniences you encountered during your recent stay at Fairfield Inn & Suites Denver Cherry Creek. Access to the property upon late arrival should be seamless and the issues you faced with the WiFi and parking are not in line with the usual experience we guarantee to our guests. We apologize if you found the room lighting and bathroom features less than satisfactory. Your thought about enhanced amenities for Ambassador level guests is insightful and we appreciate this feedback. We can assure you, we pride ourselves on offering a warm stay which may not have been fully evident in regards to your comment about our breakfast. We sincerely hope you'll allow us the opportunity to better serve you in the future and demonstrate that your experience was an exception.

來自住宿之回應: Erin, we regret to hear that your experience with us didn't match your expectations. It appears that you encountered several issues, notably with noise levels and the quality of our rooms. We appreciate your candid feedback and will certainly pass this on to the relevant teams as a part of our continuous efforts to improve. The cleanliness and comfort of our rooms should be paramount, and we apologize if that was not the case for you. On a final note, we understand the convenience and quality of our breakfast offerings did not meet your standards. We will consider all your points to improve our services. We hope to have a chance to better serve you in the future.

來自住宿之回應: Greetings, we regret to hear that your recent stay did not meet your expectations. Maintaining the quality and cleanliness of our accommodations continues to be our priority, and we apologize that our dedication did not come through during your visit. More so, we appreciate you highlighting areas needing attention, like the upkeep of our amenities and the freshness of our rooms, and your recommendations about the room's curtain are insightful. On a positive note, compliments towards our team members are always comforting to hear, as they make considerable efforts to provide our guests with the best service. Thank you for providing this feedback—we'll definitely take it into consideration as we continuously work to improve our guests' experiences. Please do think about giving us another chance in the future to provide a better stay.

來自住宿之回應: Compass10101940712, it's wonderful to hear you enjoyed your stay at the Fairfield Inn & Suites Denver Cherry Creek. We're glad you found our team members at the front desk to be courteous and helpful, and that you appreciated the cleanliness of your room. While we understand that our breakfast didn't fully meet your expectations, we're pleased you still appreciated it for what it was. We look forward to welcoming you back in the future.

來自住宿之回應: Thank you for bringing this issue to our attention. We deeply apologize that you had an unpleasant experience with the couch in your room. Ensuring the comfort and satisfaction of our guests is our top priority, and it is truly disheartening to hear about your experience. We understand how distressing this situation must have been for you, and we want to assure you that we take situations like this very seriously. We have already notified our housekeeping and maintenance teams to thoroughly inspect the room and take appropriate action to address the problem. Our hotel is committed to providing excellent service and accommodations, and we sincerely apologize that we did not meet your expectations on this occasion. Please be assured that we have brought your concerns to the attention of our management team and will work diligently to ensure a situation like this does not happen again. Your feedback is invaluable to us and we appreciate you taking the time to share your experience. We truly hope you will give us another chance in the future to demonstrate the quality and service Fairfield Inn & Suites Denver Cherry Creek is known for. We take your experience to heart and will strive to make improvements and regain your trust. If you would like to discuss your experience further or if there's anything we can do to make it right, please do not hesitate to reach out to our hotel directly.