Verified traveler
2023年6月26日
Booked this hotel because it was close to the Empower Field. We booked a suite because we needed the pullout couch, but the couch was in horrible condition. It was very dirty and stained, as well as the springs were protruding out of the mattress. They said they don’t have roll away beds because they have the pullouts, well we had to purchase a air mattress for our kids to sleep on. The hair dryer was broken, the handle on the toilet was broken, the microwave was also broken and a smaller one was placed on the counter, leaving little counter space. The room was not cleaned well and we were only given three towels. Overall, the beds were comfy and the location to the stadium was good, which I’m sure is why it’s so neglected, people will unfortunately still stay here. Very disappointing considering how much we paid.
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