Spoken to manager, not interested, Getting back to my room after a family Breezemount, waking up about 11 pm freezing no contact with reception at all delayed my frozen night and lack of shower with no hot water. Young lady apologised, saying should be heaters in vain therefore, their knowledge that the heating does not work, but no heater in the room. Beautiful old hotel stayed there a few times but lack of compassion from Sam the manager, and when I said I need to speak to the owner but still was not interested. just people be aware. A lot of money to spend to be frozen and no hot water to have a shower.
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