得梅因Fort Des Moines Museum & Education Center附近酒店

這是我住過的最差的酒店之一。我們的第一個房間有一個中庭的“視野”(我慷慨地使用這個詞),這意味着我們需要隨時關閉窗簾。我們沒有把那個房間留很長時間而不是在發現更多的問題之後(浴室裏沒有肥皂,冰箱裏的冰袋,最糟糕的是所有的“脫衣舞女”。我給前台打電話詢問了問題,他們說要檢查另一個房間,這樣我們就可以搬了。三十分鐘後,我們第二間房間稍微好一點。我們用克羅羅氏溼巾擦拭了所有的表面,發現浴室的櫃檯特別髒。房間裏沒有你需要的基本東西我們衣櫃裏只有兩個衣架,沒有行李架。兩個房間的水槽和浴缸都過時了,生鏽了。我們組的其他人衝到沃爾瑪去買翻翻車,因爲她不想讓她的腳碰浴室的地板或浴缸。價格過高,價格爲$154/night,包括稅。如果我們沒有因爲集體預訂而被卡在這個財產上,我們就會要求退款和保釋。

Plus side.. they let us check in early, the pillows were nice. However, there were no cookies when we checked in because they had no dough which made me angry because I love my cookies. After my friend took a shower the shower handle broke off. I called front desk around 2:15 and was told maintenance would be there in 25 minutes.( I explained that I needed to shower and be somewhere by 5. ) I called around 3:15 and was told that maintenance was there and was on 4th floor with a construction issue. I again stressed that I had to take a shower and the guy at the front desk did go get the 1 maintenance man I guess they have and brought him down to fix the shower. The maintenance man said there was no reason to switch rooms and I told him as well I needed to shower to be somewhere by 5. He told me as I was walking out of the room if I would move he could hurry and go get the tools he needed. But besides that he was nice enough. Finally @4:10 I went to the front desk and told them I needed a room to take a shower and he was nice enough to let me shower in another room. He said the girl on the shift before him should have immediately offered me a new room. Well that didn't happen. Also, they do not tell you when you check in the pool is out of commission again because of the 4th floor construction and I again was told the 1st shift girl should have told us we had access to the adjacent property. I was just told there was no pool. Also I am not sure why I had no internet password. I am a hilton member and I would not recommend this place. Pretty bad experience.

我們在這裏認識了朋友週末。酒店很乾淨,設施很好!這是在市中心散步的絕佳位置。該地區有很多酒吧和餐館!我們一定會回來的!

Stayed at the Hotel Fort Des Moines during the week on business and it was a wonderful stay! My king room was modern yet elegant, spacious, and the bed was very comfortable. Our group also had an evening gathering at their Reading Room and adjacent Study where the food served was 10/10! There doesn't seem to be a ton immediately around the hotel by foot, but we did land at the South Union Bread Café for lunch and it was delicious. I would book another stay at Hotel Fort Des Moines!

幫自己一個忙，知道這個屬性是最重要的！一塵不染，舒適，地理位置優越。全套早餐，有蓋停車場，室內游泳池/按摩浴缸，洗衣機/乾衣機和3晚小吃和歡樂時光 - 全部包括在內！ ！ ！步行即可到達Scenic Route Bakery麵包店，Allspice，Kitchen Collage以及其他許多您喜歡的地方。附近還有按摩，指甲，頭髮等地方。距離河流僅約2個街區，所以在這個地區步行很棒。我們出於醫療原因來到這裏，這家酒店也是滿足並超越我們所有需求的“5”。因此，對於優秀的人，優越的地理位置和舒適的住宿 - 去Des Moines IA的201 Locust Staybridge。

選擇這家酒店是因爲位置方便,到州議會大廈和活動。閱讀評論說很安靜,但這取決於你得到的房間。我們在大大道東北角的一個“特殊”角落(更大的,高大的窗戶和偉大的國會大廈景色)。不幸的是,週日晚上,交通擁擠,人們在大大道上下拖着賽車。AND,隔壁有一家餐廳/酒吧(COA),播放非常響亮的音樂/低音。晚上11:30,它還在去,我們打電話給前台。顯然,他們一直把音樂一直持續到凌晨2點,有時甚至晚一點,儘管噪音條例早得多。前台工作人員似乎也對此感到沮喪,所以我們不是第一個抱怨,他們要求他們停止音樂,他們拒絕。幸運的是,前台工作的很棒的傢伙能夠把我們搬到一個較小但更安靜的西南房間,房間更高,差異令人震驚。所以如果你想睡覺,不要選擇靠近COA酒吧的路邊/東側的房間。還有,地下停車場是30/day,但是街對面有個停車庫只有10/day,還是方便的。現場早餐還可以,但在14/person,我們只在那裏吃了一次。除此之外,工作人員非常棒,滿足了我們延遲退房的要求,非常友好,房間乾淨舒適。酒店內的餐廳/酒吧 The Republic有很棒的飲料,一個很好的放鬆氛圍和非常好的食物。酒店步行到我們想參觀的許多景點,河前很有趣探索。我們步行到愛荷華州Taproom,RoCa,州議會大廈廣告,拐角處有很棒的咖啡。來自得梅因,很高興瞭解這座城市的不同部分。

沒有分項收據。酒店只是收取他們想要的任何東西,你不知道什麼。現金較少的設施酒吧,任何人都可以不覈實任何房間收費。我肯定除非有120美元的收費,否則我付了別人的東西。

當我們到達時,我們的牀上有沙子,沒什麼大不了的,可能只是有人在牀上設置了東西。我們告訴前台,得到了新的牀單和毯子。我們後來在房間裏準備好其他客人,他們給了我們已經在的房間。客人很抱歉,然後下去買了一個新的房間,前台代理道歉,給我們買了新的鑰匙和免費早餐。那天晚上,當我們得到新牀單時,我們早上告訴管理層沙子,以便我們可以通知他們。我們這樣做,並被告知沒有經理在身邊,所以他們給他們留了一張紙條,並通過收音機告訴管家發生了什麼。當我們走上樓時,客房服務現在在我們的房間裏,我們請勿打擾,註冊尋找沙子。我們走進來,他們立即問我們沙子在哪裏,我們說我們在睡覺前換了牀單,舊的在地板上。客房部主管(被前台限制)非常粗魯地告訴我們,這不會發生,他們在客房部打掃房間之前更換牀單。我們告訴他們我們不會只是彌補,她拿起牀單就走了。我們再次與前台交談,因爲她的態度,她告訴我們沒有發生是最後的稻草。事件發生了,沒有一個是理想的,但當一個更高角色的人甚至不像所有的前台代理商那樣樂於助人或友好時,這就是真正的問題所在。我從來沒有像其他企業那樣經歷過那種可怕的經歷。如果不是她,我真的認爲這將是一個偉大的住宿。