得梅因Hobby Lobby附近酒店

這是我住過的最差的酒店之一。我們的第一個房間有一個中庭的“視野”(我慷慨地使用這個詞),這意味着我們需要隨時關閉窗簾。我們沒有把那個房間留很長時間而不是在發現更多的問題之後(浴室裏沒有肥皂,冰箱裏的冰袋,最糟糕的是所有的“脫衣舞女”。我給前台打電話詢問了問題,他們說要檢查另一個房間,這樣我們就可以搬了。三十分鐘後,我們第二間房間稍微好一點。我們用克羅羅氏溼巾擦拭了所有的表面,發現浴室的櫃檯特別髒。房間裏沒有你需要的基本東西我們衣櫃裏只有兩個衣架,沒有行李架。兩個房間的水槽和浴缸都過時了,生鏽了。我們組的其他人衝到沃爾瑪去買翻翻車,因爲她不想讓她的腳碰浴室的地板或浴缸。價格過高,價格爲$154/night,包括稅。如果我們沒有因爲集體預訂而被卡在這個財產上,我們就會要求退款和保釋。

Had an early morning flight out of DSM so I booked their Park Stay Go 8 day program. It turned out to be a very good decision. First off, check in upon arrival was a breeze. Aside from the usual process, I was asked to fill out an information card about my car, which I was going to leave in their lot for 5 nights. The room was clean and spacious. Amenities were modern. A very interesting fact is that the bed was a Murphy bed! I found out because I noticed the intriguing design of the bed and decided to explore. I had always wanted to try one, so this was awesome! I also liked the unique central zone under the “Holidome”, which houses a pool, lounge chairs, etc. The next morning, the hotel shuttle bus brought me to the airport, which was only around 5 minutes away. Upon return, I called the hotel and the shuttle came to pick me up within 10 minutes and I was dropped off right beside my car.

非常好的旅館、服務人員每一位都很耐心……我幾乎不會英語、用翻譯軟件無障礙……早餐不錯、很好的送機服務……離機場非常近……旁邊大的超市方便採購食物……我攜程多年沒有評價過、這旅館值得推薦……

First time visit to this AmericInn. Nice, clean motel across the street from the airport so you can't beat the location. Also easy to get to the highways. Front desk clerk for check-in was nice. Room was nice and clean including the bathroom. Internet worked fine. Breakfast was the usual motel breakfast: make your own waffles, eggs, sausage, grits, cereal, fruit, mini muffins, etc. The indoor pool is closed for renovation. I do not use motel pools so that did not bother me. No noise from the airport so I fell fast asleep each night. I will stay here if I visit Des Moines again.

訂了早班機，頭一天入住酒店。大一新生寒假回家，剛滿18歲， 另外的酒店不讓入住， 臨時改到這家酒店，提前打電話問了前台， 確認滿18歲可以入住。酒店的接送機服務很棒，酒店周圍好吃的也挺多的，還能叫外賣到房間。免費早餐居然凌晨3點就開始供應了，房間也挺乾淨的，距離機場非常近。這次體驗非常棒，下次還會來住。

The hotel in general and room layout in particular screams “old school.” Elevator inconveniently situated at rear of property. Newer slimline furniture shoehorned into a small room. The tiny bathroom accommodates 1 medium sized person. Small flat screen tv with no HD. Oddly shaped chaise lounge is perfect to lay your clothes on (only). Mattress sagged noticeably on any movement. Checkin process went smoothly and the lobby and hotel room were very clean. Well lit parking lot.

Okay, where to start? 1. They do not have an airport shuttle after midnight. This is NOT stated on their website claiming to be an ”airport” hotel. 2. It took a bit to get a $27.50 ride that was less than 2 miles to this hotel 3. The ”lady' at the front desk hates her job. 4. When I said these things, she comment was take it up with management. She said they never listen to them etc (she hates her job) I said I would and I will drive the point home at this point, I guess this flipped her lid. She slaps the keys on the counter after several guffaws and such. I picked them up the same way she slapped them down. 5. This really set her off and she got nasty. I told her I picked them up the same darn way she slapped them down. She said f*ck you, I said it back and she kept going and going, at this point I felt the need to keep her going as I walked to the elevator and she did not disappoint. This hotel is clearly poorly run. The employees hate their job and the ”guests” are clearly a nuisance to them. Short of me yelling or getting out of line there is no cause for her mouth, other than she is a miserable human being (at least tonight). I had a second reservation for tomorrow night and I cancelled it and will be staying downtown. I only hope that hotel is not under the same management (stay tuned) When you are traveling, things don't always go well. This was a long day and it was made far worse by Brandy. Brandy is not a happy person and she hates her job. My guess is the shuttle driver does and probably everyone else here does as well. I will make sure this one is on the never again list. That makes 2 or 3 over the last 30 years, quite an accomplishment a few minutes into the stay. If you are flying into Des Moines it is advisable to prearrange transportation as the airport and the surrounding hotels are not up to the simple task of getting you to the hotel. When you call them out, they are not capable of a rational response or anything even remotely professional.

Plus side.. they let us check in early, the pillows were nice. However, there were no cookies when we checked in because they had no dough which made me angry because I love my cookies. After my friend took a shower the shower handle broke off. I called front desk around 2:15 and was told maintenance would be there in 25 minutes.( I explained that I needed to shower and be somewhere by 5. ) I called around 3:15 and was told that maintenance was there and was on 4th floor with a construction issue. I again stressed that I had to take a shower and the guy at the front desk did go get the 1 maintenance man I guess they have and brought him down to fix the shower. The maintenance man said there was no reason to switch rooms and I told him as well I needed to shower to be somewhere by 5. He told me as I was walking out of the room if I would move he could hurry and go get the tools he needed. But besides that he was nice enough. Finally @4:10 I went to the front desk and told them I needed a room to take a shower and he was nice enough to let me shower in another room. He said the girl on the shift before him should have immediately offered me a new room. Well that didn't happen. Also, they do not tell you when you check in the pool is out of commission again because of the 4th floor construction and I again was told the 1st shift girl should have told us we had access to the adjacent property. I was just told there was no pool. Also I am not sure why I had no internet password. I am a hilton member and I would not recommend this place. Pretty bad experience.