Residence Inn des Moines Downtown

The property seems to be getting a little run down (e.g. the toilet paper holder was loose and sagging -- no big deal, but hey). I'd go 4.5 stars, for sure, because a couple facility issues aren't worth a full star, but I can't quite go five stars. Breakfast was phenomenal with regard to choices, amounts, and ease of self service. Bananas were crap, but what can you do. I am not saying a Michelin chef was on site hand-making crepes, but come on -- it's a continental breakfast. And staff was hustling, especially at breakfast, every time I looked. Been here before, and will likely go back!

First time I've stayed at this location in DT Des Moines, and was extremely impressed. The only recommendation I have is for easier entrance and exiting the front of the building.

We booked a long ways out and 3 days out from our stay ******* the same room was significantly less than what we booked for. I asked the front desk about it and they said they couldn’t honor the price even though I had proof on this app of the lower price. The property is showing it’s age also

Our room was spacious and comfortable! Breakfast was excellent and parking was convenient. Will stay again.

Great room, very clean, excelllent service and breakfast. Its an old building and there are some obvious repairs needed.

The staff was very welcoming, so that’s good. My room had an overpowering smell of Glade air freshener but that wasn’t enough to cover the smell of cigarette smoke. I never book a smoking room but perhaps I forgot to specify non smoking. Anyway. Mattress was extremely uncomfortable - hard with no cushioning at all. The hotel is on a railroad track and trains came through TWICE during the middle of the night. I sleep like a rock but both times it was so loud (finally I can use ‘like a freight train’ literally) I almost jumped out of my bed.

We were in town for a baseball game and the hotel was within walking distance. The staff were wonderful and the continental breakfast great.

AC was not working and had to be transferred to another hotel. this is the 2nd bad stay at this location.

Good location in downtown - can walk to many restaurants and it is next to a river walking path. Clean, can cook in room if you want since it had all basic necessities. Breakfast was nice had a lot of options including items that were gluten free.