It seems to come down to management. I’m truly curious about the staff’s training because their professionalism is lacking. When we came in, the three ladies stayed seated “working on Facebook”, only after I tried to make eye contact did they look up. Later in our stay, a young man and woman in the resort uniforms cut in between our group going through a doorway. It was a little odd but I thought they might be other guests but then I saw they were employees. There seems to be no concern for respecting guests. I agree with the negative breakfast buffet feedback- yikes. It was a true waste of money when we could’ve done much better calling in our own food or preparing ourselves. The beach is dirty but quiet and that was nice for our young children.
check in 時間比較慢,可能是因為public holiday所以客人比較多。如果你想要服務很好,到處都是員工跟你搭話的話建議選擇別的hotel,tunamaya比較適合I人哈哈哈,剛好我和我對象就不喜歡跟人家搭話。整體來講還是不錯的,房間也很整潔,地理位置也不錯,吃飯也靠近,水上樂園也靠近。酒店附送的早餐還是別抱太大希望,我是抱着能吃就行的想法去的😂 照片就沒什麼好展示了,跟酒店show出來的一樣
At Residenz Apartments @ Lotus Desaru Resort , exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the apartment to ensure you stay connected during your visit.Arrange your trips to and from the airport using the apartment's convenient transportation services booking. Complimentary parking is available for guests.Due to health concerns, smoking is strictly prohibited within the entire premises of apartment. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. A delightful breakfast is the perfect way to begin your day, and at Residenz Apartments @ Lotus Desaru Resort , you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Residenz Apartments @ Lotus Desaru Resort , guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the apartment, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity.At Residenz Apartments @ Lotus Desaru Resort , a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the apartment fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.