智選假日套房酒店達拉斯的南 - 迪索託

Bathroom had ant infestation, blinds in room were all cut up and broken, phones to front desk don’t work, one of elevators broken, ice machines also had one broken & my biggest peeve was hotel staff crowding/rushing the breakfast lines causing guest to come back later or wait long periods. Hotel was clean, but it’s falling apart.

Several vehicles were broken into while staying here. And the room I had on the 3rd floor had a bad lingering mold odor that I could not get rid of I bought a room deodorizer Lysol air freshener and that smell was still there. That sofa has to be thrown out.

No Ice - No Cinnamon Rolls We often choose a HIexp because we love those cinnamon rolls in the mornings. BUT NO CINNAMON ROLLS HERE! Also after checking in we found out that the motel had NO working ice machines, that’s right NO ICE!!!!!

Ice machine not working and had to go through front desk for ice. One elevator was not working. Overall condition felt old/worn.

I could tell that our sheets were not changed. There was a stain or just delamination of the sheets along the side but after the first night I found either a bug or a scab (yuk) tucked along the bottom of the bed under the sheets. I told the staff and our sheets were changed for the second night. The hinge of the doors in the bathroom were badly rusted. The second day of our stay the breakfast items were so limited even from the day before.

This property one of the worst I have ever stayed at. The credit card system was down when I arrived. They wanted me to come back down at 11:00 pm when someone new showed up to put a card on file. I said I would be sleeping and would come down in the morning. They then called my room with my 3 sleeping children at 11:00 pm, my cell phone at 11:00 pm and again before 6:00 am. Additionally, the rooms are not cleaned well, there were 3 towels for suite with 2 king sized beds and a pull out sofa. It was a terrible stay.

The room was spotless. The staff was wonderful. The breakfast was tasty. Too bad they ran out of what I wanted a more than hour before scheduled time to stop serving breakfast. Parking was very good.

Refrigerator in room made loud clicking noises every time it came on. I unplugged it to get rest.

Clean room, staff was very helpful. Air conditioning was excellent